[Resolved] MakeMyTrip India — refund against package bill booking | |
Respective authorities Sub : refund against make my trip id no. Nl[protected] Sir We booked this package on online site www.makemytrip.com paying the advance amount on 26/8/2017 Few days of booking we found that the prices charged by them is witout ticket and extremely high in market in the meantime mmt rep contacted us and asked us to book ticket and visa we requested them to provide us the clarification on cost or refund our advance amount but totally ignoring our request they just stick on to get more money from us under these conditions and doubt we requested them many times for refund but they shown us their cancellation policy and only asked to take visa and ticket and pay them more money and in these circumstances now they cancelled the package and refusing to refund us the money. After going various complaint against this company on internet by various user who booked online package they got trouble from make my trip as its their regular practice to get firstly advance amount for this package as with their offers anyone can be victim like us and later they know they are not going to refund and tried to get more money so customer cannt do any thing like happened to us There are several victims and consumer complaints against mmt like this so i request to please resolve our issue and our refund must be released immediately if this letter reached to mmt they must understand the value of customer and their concerns and they cant keep our money without giving us any service and for that they have taken money from us and we have right to ask our refund any time. Vinay kumar gupta Was this information helpful? | |
Nov 26, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Oct 25, 2017 MakeMyTrip India Customer Care's response Dear vinaygupt, We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of booking id provided but, unable to retrieve any details so, request you to please provide us with the following details: - • Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |
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Pls immediately process refund