[Resolved]  MakeMyTrip India — refund due to bad bus service

Address:

New Delhi, Delhi, 411030

Subject
Bus-bus complaints-bus type changed

Response by email (Shaily panwar) (18/04/2018 01.54 pm)
Dear mr. Nizamuddin,

Greetings from makemytrip.

Kindly accept our sincere apologies for the inconvenience caused to you.

This is in regards to the booking id - nu[protected]. Please be informed that we are checking the issue with our bus team and will get back to you on this. Kindly allow us time till next 72 working hours so that we can get back to you with an update of the same.

Please feel free to write back to us for any further clarification.

Yours sincerely,
Shaily panwar
Team - customer delight
Customer by email (Mohd nizamuddin) (17/04/2018 02.30 pm)
Dear team

May i have any update on below ticket.

Thanks
Nizam
On fri, 13 apr 2018 12:26 makemytrip, wrote:
Customer by email (Mohd nizamuddin) (17/04/2018 02.30 pm)
Dear team

May i have any update on below ticket.

Thanks
Nizam
On fri, 13 apr 2018 12:26 makemytrip, wrote:
Customer by (Mohd nizamuddin) (13/04/2018 12.26 pm)
Dear top management team, hope this is last esclation from nizam side, i know all people in mmt becz mmt is my client and i am working in indusind bank and sitting in dlf cyber city, next mail would go to all top level to support here,
Auto-response by (Administrator) (13/04/2018 12.26 pm)
Dear customer,

Thank you for contacting makemytrip. I appreciate and thank you for your patience and trust with us.

A reference id[protected] has been filed for your feedback.

I would personally review your message and will connect back with necessary action as required.

Warm regards,
Geeta eral,
Head, customer delight
Makemytrip.com