[Resolved]  MakeMyTrip India — refund for my failed transaction

A reference id[protected] has been assigned for your query. You are requested not to change the subject line containing the reference id when replying to us to enable us to serve you better.
Dear sir
Kindly note i have not received refund for transection while booking hotel room at shri ganganagar. Sir amt rs 695 /- has been deducted from my icici bank account twice. Dated 23 oct 2017 please reimburse at earlies
Rgds
Siddharth chakraborty
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Dec 14, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Oct 30, 2017
Updated by sidd_chak
A Reference ID[protected] has been assigned for your query. You are requested not to change the subject line containing the Reference ID when replying to us to enable us to serve you better.
Dear Sir
Kindly note I have not received refund for transection while booking HOTEL room at Shri GANGANAGAR .SIR AMT RS 695 /- HAS BEEN DEDUCTED FROM MY ICICI BANK ACCOUNT TWICE. Dated 23 Oct 2017 PLEASE REIMBURSE AT EARLIES
RGDS
SIDDHARTH CHAKRABORTY
Verified Support
Nov 06, 2017
MakeMyTrip India Customer Care's response
Dear sidd_chak

Greetings from MakeMyTrip!!

We are sorry to read about the issue, please accept our sincere apologies for the inconvenience caused.

Further, in reference to your complaint, while validating your case we have found that our concerned team has worked upon your case and post checking the details at their end, have advised you that no amount has been received to us against the transaction done on 23-Oct-17. We request you to please check with your bank directly and if still not resolved then, share your latest bank statement with the team on e-mail with reference number#[protected]. So that team can further get this checked. We thank you for writing to us.

Regards,
Team-MakeMyTrip Care
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