MakeMyTrip India — Refund issues with makemytrip travel aggregator

I have been chasing MMT team from last 8months but no use and finally, Go-Air has agreed to initiate refund which was for amount INR 15, 192 &INR18, 212 but too my surprise the MMT rather then refunding their agency charges which was INR 1840 has reduced the refund amount to 13705 and 14359..without any logic, the refund is yet to be credited but seems its new fraud by makemytrip to fetch money from customers as their dont pick calls, no response to emails, no chat works and hence you are trapped.

Coming to this forum to get this resolved have attached all evidences of their fraud

Regards/Apoorv Prakash
apoorv.[protected]@gmail.com