[Resolved] MakeMyTrip India — Refund my booking

pares27

from Surat, Gujarat

Address:

Surat, Gujarat, 395006

I have deposited rs.25647 and rs. 27810 for hotel king garden in mahabaleswer and cancelled the booking same day but the make my trip said that the refund will not be given because the rules of refund were that if i cancel the booking before 7 days then refund will be given but how does this rule apply on me if i have booked the hotel for date change. So i booked hotel on 15-sep-2016 to 17-sep-2016 and next booked 25-aug-2016 to 27-aug-2016 cancelled it on same day due to some probems and next booking in childern age but i am getting no refund from them. Plese tell me can you help me.
My booking id nh[protected] rs.25647
And nh[protected] rs.27810

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Sep 29, 2016

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2016

MakeMyTrip India Customer Care's response Dear [protected]@gmail.com

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have found that our concerned department was handling this case. And post validation with relevant departments they have processed full refund against both the bookings. We hope your concern has been resolved now. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care