[Resolved] MakeMyTrip India — Refund not credited for unsuccesful transaction

sudhakar sangem

Website:

www.makemytrip.com

I tried to book flight ticket on 2.6.16, but transaction was unsuccessful but my account debited. Later i successfully booked for same travel plan. I enquired customer care for refund, each time i will get a new answer. Surprisingly today i was informed that amount already revert back on 2.6.16 only and instructed to check my bank account. Their website never works for lodging complaints. Please resolve the issue at earliest.

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Aug 6, 2021

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

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Comments

sudhakar sangem

Pathetic customer service and complaint link never accessable...worst service

MakeMyTrip India Customer Care

from Gurgaon, Haryana

Verified Support

Dear Sudhakar,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care