[Resolved]  MakeMyTrip India — Refund not credited since 4 months

Address:Gurgaon, Haryana, 122016
Website:www.makemytrip.com

Sir I am rajendhar puppala registered with makemytrip with mail id [protected]@gmail.com.my booking id: NN[protected] booking date:05 march15..e ticket numbers[protected],[protected] were cancelled by me and got refund confirmation reference numbers IN1508R4S178933, IN1508R4S179031 for the amount of rs16, 213.but not credited in my account as on today.i am contacting makemytrip id [protected]@makemytrip.com and regularly registered my complaints with reference ids[protected],[protected],[protected],[protected].and I am producing all the necessary transaction details to refund my money.but they have not solved my query.even their customercare numbers are not connecting to their representatives.i contacted in mail nearly 50 times for the last 4 months.i am very much suffered by makemytrip.so please suggest me how to get back my money.and to whom I have to contact to resolve my refund issue
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Aug 7, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear rajendhar puppala

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that the refund of Inr 16213/- has already been processed from our end on 27-Aug-15 and same should now be reflecting in your account. If in case your refund is still not reflecting, request you to please share your bank statement since 05-mar-15 to till date so that we can validate this with your bank. We thank you for contacting us.


Assuring you best of our services.

Team-MakeMyTrip Care

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