MakeMyTrip India — Refund not initiated for the cancelled flights

I have booked my flights with MakeMyTrip for my HYD-DEL-HYD journey.
Booking ID NF[protected]
PNR- QPZH4U
Flight details
Indigo Airlines 6E-5045 HYD-DEL
Indigo Airlines 6E-679 DEL-HYD
Both of the flights were cancelled cause of COVID restrictions.
I got the credit note from Indigo for the same which I will attach. Post speaking with Indigo they processed full refund for my booking.
Now there is no sign of credit shell or refund for my booking and its been two months now. I cant reach out to the customer care for the same nor there is any resolution provided by chat support for my required option.

Its been frustrating enough and i demand my refund status.
+2 photos
Was this information helpful?
No (0)
Yes (0)
MakeMyTrip India customer support has been notified about the posted complaint.
Jun 15, 2020
Updated by Arpita93
By when can I expect the resolution, I have been waiting for months now
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8077
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information