MakeMyTrip India — Refund not paid even though airline has paid refund.

Makemytrip has not refunded the money for canceled trip even after 5 months even though they received the refund from Go Air airlines 5 months back.
I spoke to airline representative and they even gave me the transaction number for the refund. Makemy trip not only never gave me the money but also does not have any platform to raise this complaint. They only have a automated chatbot which is useless. Customer care number also does not work or does not get picked up a human.
Pathetic customer service. This is the last time I am using makemytrip.