MakeMyTrip India — Refund not received booking ID NF[protected]

Hello, I always prefer booking via MMT and always we got good service.
I booked ticket as per booking ID NF[protected]. This was before COVID. After COVID flights were cancelled.
I received message that refund is initiated and will be reflected in bank account.
Till date amount is not credited in my bank account. I tried to contact Make my trip by several means. However could not connect. Kindly look into this issue and resolve issue of refund. Pls do not disappoint us so that we can avail MMT services in future.
Thanks and Regards
Mala Samnani
Email - [protected]@rediffmail.com
Mobile - [protected]
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