[Resolved] MakeMyTrip India — refund not received for 1 month

[Resolved] MakeMyTrip India — refund not received for 1 month

V vadugan from Bengaluru, Karnataka

I have booked ticket on makemytrip on 14 jul 2019 and booking was failed and it shown message like reason for cancellation is wallet money inclusion. It is depends on your software issue only. But you blindly blamed like cancellation was done by me. You have to correct your software. Almost 1 month crossed but i did not receive my refund till now. When will i get my money back? It is showing refund was processed on 15 jul 2019. Waiting time crossed its limit. So please try to focus on my issue and let me get money back soon. Booking id nu[protected]. Was this information helpful? No (0) Yes (0)
Sep 28, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Aug 08, 2019 Updated by vadugan I have contacted make my trip customer care. He asked to contact HDFC bank. But from bank side they confirmed that there was no money credited from make my trip. Where is my amount? Aug 08, 2019 Updated by vadugan Are you cheating customers? Verified Support Aug 26, 2019 MakeMyTrip India Customer Care's response Dear Customer, Greetings from MakeMyTrip! We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. We have checked and found full refund of INR 1164 has been processed from our end on 14th Jul and 15th Jul respectively. INR 40 has been processed in your wallet account with RRN#[protected] and INR 1124 via RRN#[protected]. In case refund is still not reflecting at your end. Request you to please share your bank statement from date of booking till date in PDF format so that we can re-check at our end. Regards, Team-MakeMyTrip Care
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