MakeMyTrip India — Refund not received for cancelled flight during lockdown

Booking ID: NF[protected]

I have made a request to transfer Rs 6566 MakeMyTrip wallet to my bank account on 28/01/2021 for my cancelled flight from Delhi to Kolkata via Indigo during March 2020 due to lockdown. I paid Rs 14716 /- for my cancelled flights from Kolkata to Delhi and Return journey. But I have just received Rs 6398 /- refund for a cancelled trip from Kolkata to Delhi trip via AirAsia. I am yet to receive Rs 6566/ for my cancelled flight from Delhi to Kolkata via Indigo. Although MakeMyTrip received Rs 6566 /- from Indigo on 08/12/2020 and showing in MMT wallet that it has been transferred to my bank account on 28/01/2021, but they did not transferred. I am attaching the screenshot of my Makemytrip wallet.

I tried to contact you over the phone and chat with no success as usual. They have cheated thousands of customers like me.

Repeatedly I am sending requests and tried to contact the phone but without any help. They did not receive the calls even though I have tried more than 100 times.

Look into the matter and do the needful at the earliest as it is over one year that I have not received the refund.
#worstservice
#fraud
#cheater