[Resolved] MakeMyTrip India — refund of amount for the cancelled tickets as per airlines | |
Booking reference: nn[protected] Airline: goindigo Complaint: cancellation charges claimed twice. Indigo has refunded rs. 14208 for my cancellation after deducting rs.3000/- for each ticket. But now receiving acknowledgement from make my trip for rs. 5412/- I request you to refund the amount after deducting mmt cancellation fee of rs. 600 only. Was this information helpful? | |
Oct 24, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Sep 19, 2018 MakeMyTrip India Customer Care's response Hi Harikrishnan Viswanathan, Greetings from MakeMyTrip. This is in regards to your refund query against the PNR# RFN1JW. We tried calling you, however, you number is not reachable. We have checked with the airline and processed the refund of INR5063. The refund will be credited within next 5-7 business days. The airline processed the refund of INR14208. We have deducted MMT service fee of INR600 and INR8196 (cashback) and processed the rest amount. Please note that as per the T&Cs of the cashback if you full/partially cancel the booking, the cashback amount will be deducted from the refund amount. For further queries feel free to write to us. Regard, Team-MakeMyTrip Care | |
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