MakeMyTrip India — refund of money - booking room in sea sun residency puthussery

Address:

REVATHY, PULICKALKAVALA PO, Kottayam, Kerala, 686515

I have booked a room in sea sun, home stay, aurovillle bus stop, ecr main road, periyamudaliarchavadi, pondicherry on 21 st february 2020 for one night stay from 22nd february to 23 rd february 2020. I have paid rs. 3224/- (Online payment. I reached with my family on 22nd february 2020 at aurovillle bus stop, ecr main road, periyamudaliarchavadi, pondicherry, but i couldn't identify the building as no name board was displayed there. After long enquirers i reached the above said place. They showed me the room. It was really horrible. I understood that the room was not safe to stay with my family. The place and room was not clean. So i didn't occupy the room.
I think this type of hotels will certainly damaged you good name and reputation.
I request you to refund the amount paid. The details given below.
Name : t jayaraj
Pnr : [protected]
Booking id : nh[protected]
Hope necessary favourable action will be taken and the same may be intimated to me.
Thanking you
T jayaraj
[protected]
[protected]@gmail.com