[Resolved] MakeMyTrip India — refund of rs.20000 as advertised for cancellation of flight

saptharishi L A

from Bengaluru, Karnataka

Website:

Consumer Complaints

Ref; ticket booking id: nf [protected]
Sector blr to hyd time: 12.10 in indigo booked through make my trip.
To travel on 25.10.17 wed
Booked ticket on 25.10.17 by paying rs.2349 through credit card for
My immediate officer for important business dealing.
Flight cancelled and informed over phone and got refund.
But as informed through online advertisements (At the time of booking) make my trip to pay rs.20, 000 as per their ad. So, kindly pay rs.20, 000/-.

Regards

L. A. Saptharishi

Was this information helpful?

No (0)

Yes (0)

Dec 13, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

MakeMyTrip India Customer Care's response Dear saptharishi L A

Greetings from MakeMyTrip!!

We are sorry to read about the issue, please accept our sincere apologies for the inconvenience caused.

In reference to your complaint regarding refund against cancellation of flight, please be advised that, as the flight was cancelled from airline’s end, we have processed full refund of booking amount i.e. Inr 2349/-. Further, we request to please check with the Insurance Company directly for any insurance claim. We thank you for writing to us.

Regards,
Team-MakeMyTrip Care