[Resolved] MakeMyTrip India — Refund o[censored]navailed flight fare

Vishalgiri

from Mumbai, Maharashtra

Address:	Darjeeling, West Bengal, 734009
Website:	Makemytrip

I could not avail the flight from Bangalore to Bagdogra on 13.10.16 PNR - CF73NX due to accident on the road and road was blocked, by the time I reached airport it was 20 minutes for departure and I could not board the flight. I was not even allowed to board the connecting flight from kolkata when i reached Kolkata by another flight in time. Therefore i am liable for refund of tax and other fees except fare, according to rules makemytrip has to arrange the refund from indigo as I could not directly got refunds from the same since I have booked ticket from their end. Hope for positive result.

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Dec 4, 2016

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2016

MakeMyTrip India Customer Care's response Dear Vishal,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaint regarding the refund.

As we have checked and found that as you were no-show for the flight, in that case we have received the refund of INR 1004/- from airline and we have initiate the same as refund without deducting the service fee of MakeMyTrip.

Hence we regret that no further refund is possible for the booking.

Regards

Team-MakeMyTripCare.