[Resolved] MakeMyTrip India — Refund status | |||||
Refund not given i booked ticket on 23rd nov 2015 for travel on 12th dec and 14th dec from Bangalore to Bhopal too and fro which costed 11955 rs booking id NF[protected] i cancelled the ticket on 8th dec as per airlines rule prior 4 days of cancellation i should get refund of ticket amount deducting some tax and some fees but i just got refund of 1100 rs saying that my ticket falls under some category which cnt be refunded and makemytrip said airline jet airways is not refunding it. i tried all customer care and all but unable to get the refund an they kept on denying it Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Please look in to this issue let me know if anything is req from my side.
Reply
Dear Sir,
Greetings from Make My Trip!!
In reference to your complaint, please be noted that fare rules pertaining to cancellation for this booking where being highlighted to the user at time of booking and post his acceptance ticket was confirmed. Also on our confirmation email and e-ticket we have mentioned that this booking is non-refundable if it is placed for cancellation.
We apologize as no more refund can be processed from our side, also we will not stop you from exercising your rights.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from Make My Trip!!
In reference to your complaint, please be noted that fare rules pertaining to cancellation for this booking where being highlighted to the user at time of booking and post his acceptance ticket was confirmed. Also on our confirmation email and e-ticket we have mentioned that this booking is non-refundable if it is placed for cancellation.
We apologize as no more refund can be processed from our side, also we will not stop you from exercising your rights.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
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