[Resolved] MakeMyTrip India — refund the amount of 3 tickets nor issue 3 tickets

Daliya Sanoob

from Manjeri, Kerala

Address:	679322
Website:	www.makemytrip.com

We were above to travel on 17th of Sep 2018, we couldn't travel on this particular date.My husband was hospitalized for post and pre surgery for brain tumour... So inform us the correct information that whether we would be able to travel on 20th Jan 2019..Neither refund us the amount back of 3 tickets 19, 684Rs and Rs 8784 please do immediate action for refunding or issuing new 3 tickets.hope u understood I sending the below documents pls go through it..

my email I'd daliya.sanoob @gmail.com

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Mar 11, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

MakeMyTrip India Customer Care's response Dear Daliya Sanoob

We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: -

• MakeMyTrip Booking Id.
• Correct Email address or number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care