[Resolved] MakeMyTrip India — regarding cancellation of booking

SHIVESHsks

from Durg, Chhattisgarh

Address:

FLAT NO 407 BLOCK E SILVER SPRING PHASE 1 AGRA MUMBAI BY PASS ROAD INDORE, Indore, Madhya Pradesh, 452020

I have booked hotel (Hotel krishna palace) at mumbai bookind id is nh[protected] in the name of sarvapriya bansal mobile no. Is[protected] for date 04/09/2019 and as per cancellation policy i can cancel the booking before 02/09/2019 after deduction of 30% cancellation charges of total booking amount and i have requested for cancellation on 31/08/2019 through call and email but make my trip executive not able to cancel my booking and saying there is no refund available on cancellation.

Please look into the matter and help me to get the refund from make my trip.

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Mar 16, 2020

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2020

MakeMyTrip India Customer Care's response Dear SARVAPRIYA,
Apologies for the trouble caused to you
In reference to your complained, seems your issue has been resolved from the company side to our recent telephone interaction and email sent to you.
Incase you are not happy with the resolution. Please write to us by clicking on the below link
https://supportz.makemytrip.com/MyAccount/ChatHelp/LPmJpV0aH5JfqdoV1efd
Regards,
Team- MakeMyTrip Care