MakeMyTrip India — regarding refund of tickets

Address:

M G ROAD, Ahmednagar, Maharashtra, 414001

We had booked a internation flight from mumbai to dubai. Booking id is as follows
Thereafter we cancelled our ticket and asked to refund the money in the make my trip wallet. As per your terms and conditions the wallet money does not expire but to my shock when i tried to use the money it gave a error of bank. I had three wallet money and the technical team solved one error but did not do the same for rest two wallets. I pursued the matter constantly but they transferred one wallet money 9968/- to some unkown account which i dont know. They made my one wallet zero and other there is money rs 9968 /-. Wallets [protected]@gmail.com and [protected]@gmail.com

Booking details - jash kiran vora
Mumbai to dubai and return
Order no [protected] voucher no [protected] booking id nn[protected] pnr no fzq4wf email id niks.[protected]@hotmail.com
Mobile no [protected]

Booking details - priti kiran vora
Mumbai to dubai and return
Order no [protected] voucher no [protected] booking id nn[protected] pnr no iw2mr6 email id [protected]@gmail.com
Mobile [protected]

Booking details - kiran mulji vora
Mumbai to dubai and return
Order no [protected] voucher no [protected] booking id nn[protected] pnr no ldkxbw email id [protected]@gmail.com
Mobile [protected]

Pls check the matter and reply immediately and refund my amount immediately in to my bank account [protected] hdfc0000181