MakeMyTrip India — They are making false promise to refund the money

I had booked a flight in mmt on dec 5th 2019, for travel to international destinations, but due to travel not safe, i got the email from airasia airlines that my flight have been cancelled, and refund is in process, the airline have already send me conformation mail that amount has been refund on 23rd april 2020, but mmt is not refunding the money, just giving false tats for the process to get completed, i can share all the email which have been exchange between me and mmt, but i think it is a scam now to not refund the money in the name of pandemic. Total amount is over 10k. And the booking id with the mmt is booking id - nn[protected] from the past 4 months they are making false promise to refund the money.