MakeMyTrip India — three deductions, two showing link failure leading to multiple bookings for one passenger

Address:

Gurgaon, Gandhinagar, Gujarat, 382424

Airline booking ticket money taken twice later in bank account and banking showing link failure leading to multiple bookings while carrying out booking.

Extra amount taken by makemytrip rs 5673/-for two link failure bookings in early hours of 04 jan 2020. One passenger booking amit sharma. Mobile no used [protected]. Email account [protected]@gmail.com. Two tickets were not received. One received in the mail. The customer care service are on auto with no dedicated person.

Third and fourth bookings through makemytrip and airline were successful for which money was debited from the account and tickets received in the mail.

Request organises refund of rs 5673/-debited by makemytrip without delay for link failures.

Relevant bank statement enclosed.