[Resolved] MakeMyTrip India — unprotected and harassed journey because of bus driver and conductor

Mr. DA

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

As i had booked a bus on the date of 4th may 2019 for my parents. They faced alot of discomfert and harrashment because of bus driver and conducter. As bus was already 2 hours late and parents also went to police station because of driver and conductor as police also enquired my parents. They were also waiting for bus at mayur vihar extension just because of bus driver had given them wrong info about the stop. The time was about 1:00 am at night and they were unsafe and alone. So i please request you to take action regarding this and provide any compensation regarding this mishappening.
Booking id. [protected]

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Jun 24, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

May 22, 2019

MakeMyTrip India Customer Care's response Dear DA,

Regret the inconvenience
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.
Regards,
Team- MakeMyTrip Care

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