[Resolved] MakeMyTrip India — Wallet money not withdrawing | |||||
I tried booking a truejet flight with makemytrip and it did not get booked. The money got transferred to my wallet. I tried booking the same flight again with the wallet money which failed again. Now, I am unable to withdraw the wallet money to my bank account. It has been lying around for almost a month. Resolve the issue and refund to my bank account the amount of Rs.5507/-. My constant calls to the customer care number has been futile and waste of money, time and energy. Was this information helpful? | |||||
Feb 11, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jan 11, 2017 MakeMyTrip India Customer Care's response Dear james.7.anjana, Greetings from MakeMyTrip!! We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding the refund for failed Id.
As we have checked and found that PNR was unconfirmed from the railway, that is why it got failed.
Hence the full refund has been processed on 27Dec16 with RRN number#
636222422248.
Kindly check with your respective bank for the same and do let us know once the refund received by you.
Regards
Team- MakeMyTripCare.