[Resolved] MakeMyTrip India — Wrong information given regarding refund | |||||
I wanted ro cancel a flight booking but before proceeding for cancellation i have confirmed the same with make my trip executive that whether the money will be refunded in original mode of payment and he said yes. Basis on his confirmation i cancelled the booking and now when i am asking for the refund but they are not cooperaring with me I hve a recording of the conversation which i have shared with make my trip but they are ignoring it Was this information helpful? | |||||
Sep 13, 2016 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Aug 13, 2016 MakeMyTrip India Customer Care's response Dear Mr Shah, Greetings from MakeMyTrip!! We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest. In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS . Assuring you best of our services. Team-MakeMyTrip Care | |||||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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On July 2 booked the tic from chengalpt to kumbakonam but u have told u will refund but till now not yet received my money pls refund our money
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding refund.
As we have checked and found that full refund of INR 587/- on 02nd Jul16 with RRN number# 618418440491.
We request you to check with your bank for the same and do let us know once the refund received by you.
Awaiting Your Revert!!
Regards
Team-MakeMyTripCare.