MakeMyTrip India — wrong refund issued

Address:Gurgaon, Bangalore, Karnataka, 560048

I have a problem with my booking no. Nf[protected]. It was an indigo flight booking from bangalore to bhopal on 15th apr booked through make my trip. I got the flight ticket canceled directly from the airline on mar 23. The airline issued a full refund (Proof of full refund is attached). I submitted the same proof to makemytrip while claiming the refund. Still, makemytrip charged inr 3, 000 as airline cancelation charges which is illegal. I am also attaching the proof of mmt wrongly deducting airline charges and not giving a refund.

Kindly refund my ticket amount asap.
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MakeMyTrip India customer support has been notified about the posted complaint.
Apr 15, 2020
Updated by Ashish_1985
No response from MakeMyTrip.
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