[Resolved] MakeMyTrip.com — Ticket cancelled without my knowledge | |||
This is not what I expected from Makemytrip, You have cancelled without my approval, I want full refund of my money . On what basis the cancellation was processed when there is no way it can be done in Makemytrip website. I didn't do the cancellation in Indigo site as well.I want to know what happened exactly and when this whole issue will be resolved Booking ID: NF[protected]. This is already 15 days and tried to reach make my trip customer care for morethan 30 times and they don't connect at all to the right person. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that cancellation request was raised by passenger online on 26-Feb-15. This request was specifically raised to cancel only BLR-HYD sector on the booking. Please note that as per airline fare rules, refund 1229.00 has been initiated and processed from our end on 12-Mar-15 with RRN#[protected] and we hope that same has been credited to your account accordingly. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care