Malabar Gold & Diamonds Complaints & Reviews

We had purchased real diamonds ring from malabar showroom (Racecourse circle) alkapuri, vadodara.
We were told that ring and diamonds are in warranty for lifetime. From the date of purchase diamonds are detaching from the ring due to poor quality (3 times in 3 years).
Now they are charging 800 rs for the same.
This is an engagement ring can’t exchange or replace (800 multiply by lifetime is the cost of maintenance)...

Hi,

We had purchased a gold earing from malabar shop, jayanagar, bangalore. It came out as defect piece and we went to pheonix mall whitefield branch and given it to repair. They agreed to repair it within 15 days but now they called and asked for 15 days more. It's very disappointing and will for sure not consider malabar for any other purchase....

Raghavendra and staff on ground and 1st floor
We’re very poorly trained in the job.
I was recommended to come to malabar gold showroom on commercial street by c krishniah chetty and sons.
With high respect and quality of service from c krishniah chetty and sons i was referred to your store.
I would like to point there is too many staff with minimal training.
I do hope you take my complaint seriously...

I have purchased a diamond ring from malabar gold a year before, today i went to palakkad showroom to exchange the same with nosepin. But now they can't accept ring for exchange. While i am purchasing it from alain shop, they told me that, it can exchange any where with igi certificate. Now their policies changed, so they can't accept it, if you purchase a diamond product, should change in the same shop.

You people should mind...

Order i'd (Od[protected]
It is shameful that a company like malabar is doing fraud with customers in such an unusual manner. I had ordered a gold ring from malabar from flipkart website. As per site aggrement i buyed a ring with weight of 2.01 gm but when i received the product it is 1.85 gm. They has cheated me with false promises. Nowadays malabar is not at all safe for buying costly product. Malabar started pick-pocketing...

I visited one of your branch (Salmiya bldg near metro station, al rigga dubai uae), about 6.15 pm to 6.30 pm (Nov 26, 2018) canvassing and planning to buy 18 karat gold necklace and bracelet, then i asked your customer representative (Lady) to show me the 2 items, the customer representative (Lady) very kind and friendly to help me regarding my concern. Afterwards i went to chair to think and compute how much my budget and think if i will...

10nov2018... I selected a ladas for 11980rs.. Whn i paid cash 65000 in the counter... The cashier said the cash was 59000 were 6000 was less in counting... Whn i insisted on the cctv footage they called us aftr half an hour n sum editing also been done... Am assured the cashier had fooled us with the amount n returned back 59000... They showed jus 2clips mre video clips showing the cashier counting was nt avail... Though malabar gold s authentic......

Hi i had brought a 22k gold stud ring for my mom from saudi arabia jeddah on 18th of september 2018. I did not notice it that much as the diamond on it ver small as of today can i removed it to show it to my mom on a call i saw that there were some diamond missing. So i vent back to the time ben i brought as i had send a pic of it to my parents an after i zoom in the pic over there also it is not to been seen. So i need it to be fix i have...

Dear sir,

I was shocked with the behaviour of so called manager at malabar mall @mall of malabar.

We have purchased product worth 2.5 lakh on day before and had given a advance worth 25k.

It was me only done the purchase along with my family and the salesman remember me well.

The problem is as my family is away from this place allmost 70 km, i came to purchase by giving balance...

Hi,

We are regular customer of malabar gold since many years, however we are disappointed with one of your staff attitude and his dealing with customer, we just purchased a ear ring from dubai muhaisnah lulu village branch, you may check your cctv at this shop exactly 3.35 pm to 4.00 pm today 12 oct 18 to know what happened at store, hope you will call me to u update further, you may contact [protected], (Registered no.in your...

I had purchased a Bracelet with letter "OM" imbedded in it on May 2018 from Avenue Mall (Muscat), the "OM" letter as if as a sticker started to peel off . I returned and complained to the outlet on September 2018. They sent it for repair and gave me back the same product with the same Condition.

They are not accepting that the product is defective. they are blaming the customer for the improper way the bracelet is been used....

I purchased gold necklace chain and ear rings from malabar gold store three months back and chain broken twice in that period and your people said that will not come to service and i exchange the ear rings which was also broken by paying making charges again.. You people cheating customers by selling poor making quality products.. And now i am going to file a claim in consumer court...

Hi everyone,

I purchased a diamond ring on the dated of 18/11/2017 with an invoice no dskdb0001234 with an amount of rs.29500/-.

My contact number:- [protected]
My name :- siva

The ring is a party ware after purchasing the ring i used it max 2 to 3 times that is also for functions. But on the dated 29/08/2018 i went to function suddenly i saw my ring one of diamond stone was missing. Today...

Hi there,
I i'm old customer of malabar gold in gulbarga, last time i have purchase a gold chain about 12 gm, they issued me a insurance certificate, after only couple o[censored]se the chain soldering damaged and hook also damaged, i went to shop and return the chain they told me it will be repaired and they have send to mumbai for repair, after 2 weeks they email and salt it can't be repaired, first they are accepted that it can be repaired...

Visited today after 5.30pm at calicut showroom.. We experienced worst customer service. When we go there in the evening time, they are not interested to show the collections. They told us, more collections will be available only in the morning and also when i asked to show more items, he told me that you can select items from here, and i'll show u that in a rude manner.. Then what is the job of salesman's there.? Do we need to search from...

Dear sir,

We running corporate business in mumbai. Each and every quarter month we continuously place the coin and vouchers for gifiting purpose

We put the order on anderi branch mumbai 246 x5k vouchers, aprox value is 12, 30, 000/-order place don june 18 month

But part delivery done. Balance part not yet delivered. Almost 2 month finish, not yet happen...

I bought it last march 19 and it's color changed after 2 days. I took vacation in philippines and when i came back on the month of may i bring it in shop and they said that because i worn it beside my silver ring. And 22k is sensitive. They polished it but why now its side color fades again even if no silver ring beside. And no 1 week i'm wearing it again. Is it really authentic? Can u pls. Explain thnku....

We bought 2 baby gold bangles from malabar gold and diamonds - dubai karama outlet, last year (30.06.2018) for aed 1, 695/-. The bangles were gifted to our baby niece.

Over the last one year, the bangles have discolored around the edges to silver shades.

We visited the nearby malabar gold and diamonds - dubai qusais outlet to check on this. The guy at the qusais store, vineeth, claimed that the baby’s gold...

Hi Team,
I have purchase one mangalasutra last yera 2017 july . I have just wore for two three days and saw one diamond fallen and the pendant bent, so I kept it inside not to wear and at the same time I called Malabar center they asked me to come over to jewelry but unfortutenly I was out of town since then I just delivered my baby. I was back ti in may 2018 and went malabar pheonix to complaint and they said I should check with...

Dear readers

this is a very important information for all of you . If you are planning to buy gold from dubai especially from malabar, than don't buy .

If you will buy gold ornaments from them, than there sales executives will inform the custom authorities of your country about your purchase ( because they have a commission set with the authorities )

i have already suffered this . Hence don't...