Malabar Gold & Diamonds Complaints & Reviews

I have purchased a bangle from the showroom at Hubli mall, confirming with sales rep and manager that the bangle should be durable as it is for daily office wear. I was assured that the maximum damage would only be to the coral and if there's any damage we could come back. Now within a months time and bangle not worn daily too, it has got bent and the link has opened up. Wen i asked for exchange, the showroom manager Ali Bhai speaks rudely...

I hav given my tissot watch purchased from malabar gold under warranty for service on 21 may 2018 at kanhangad branch, now its around more than 50 days but no response from serv centre or nobody attends the call[protected] the no. provided on serv bill .very bad serv by malabar.i will never ever suggest any one or will never buy any product from this company...

We Visited Malabar store in lulu old airport. Designs and quality are really respectable.

We found our "this is it rings" in that store. We bought it and we are really happy! 😀They informed that its free resizing and we can even change color for free of charge. We bought the rings even its a bit expenssive knowing that will be the symbol our our love for each other.

The nightmare comes when we resize the rings....

We Visited Malabar store in lulu old airport. Designs and quality are really respectable.

We found our "this is it rings" in that store. We bought it and we are really happy! 😀They informed that its free resizing and we can even change color for free of charge. We bought the rings even its a bit EXPENSIVE knowing that will be the symbol our our love for each other.

The nightmare comes when we resize the rings....

We went to malabar today to sell a gold chain. They weighed the chain and reported 27 grams of gold. After that they took the chain for checking the purity. The employee came after half and hour and he weighed the chain again and reported 19 grams. We asked him to show us the cctv footage but the guy kept fooling around and didn't show the footage......

Sir,
We visited malabar gold shop (Belgaum) on 30/03/2018 to buy 01 ms chain and pendent, after due time we selected the one and querried for the same. The sales rep (Abhishek pujar) alongwith the manager (Arun kalghatkar) convinced the total cost of the above product was rs. 96, 000/- and you take the delivery on akshaya tritiya you will be be given silver coin of the same wt of gold purchased. However, when we inquired, if we take...

On[protected] i went with my mom and purchased mangalasutra, after few days (Within 5 days) it has broken and approached to the shop and informed about the mangalsutra, they took it sent for repair.
As they have promised us that the product will be repaired and given back in within 15 to 20 days, but till now[protected] i didn't get the mangalsutra back,
I visited to shop and called them several times for the repair status,...

I had approached malabar gold - dharmapuri stores for disposal of jewels purchased by my family members in earlier years. however, dharmapuri stores refused for want of phone number of the purchaser (at the time of purchase), place of purchase and bill related to the purchase, even though they have admitted the jewels bear the seal of malabar gold. malabaar gold - dharmapuri stores demanded bills related to the jewels, consequent to gst....

I purchased in hubli branch karnataka and my complaint is,,,,, one of the worst making work i have seen means that's in malabar gold i purchased a necklace around 50grms within 6to 8months its broken 3to 4 times and they made ready every time but again again same issue, i asked them for exchange but they are asking for making charge why should we need to go for branded store, seriously worst making work. Irresponsible answer from manager....

Recently i visited malabar gold n jewelry mega mall sharjah on 9.2.18... I visited the outlet morning and bought a ring... After some few minutes staff asked up to hurry up as they have some maintenance work... And. So we did card transaction after which then the staff told they are having some system error and promised us to keep the bill ready and would be available once we come bak again after our shopping... We came back to store by afternoon...

Dear sir,
Yesterday (3/02/2018) we visited your malabar gold show room in bangalore jayanagar for selling the gold (2chain) purchased from kozhikode malabar gold. Sales man taken weight for 1chain 16.694gm, he told they want to remove impurities... Normally all the gold shops are removing impurities just burn the gold.. But gold smith from malabar gold told he want to melt the gold. After melting weight was 15.794 almost 1 gm i lost....

Malabar gold and diamonds KPHB colony promised to deliver the jewelry on 16th January, 2018.We needed it urgently we spoke many times before paying the advance.now the due date has crossed and after 3hrs of constantly calling finally the manager picked up and he was absolutely non apologetic . when I said I will drag him to court he was so confident that he said do whatever you want.pathetic....

I purchased a diamond ring in yellow gold on 4 december 2017 under the name of dr nitin jaiswal from your outlet located at pusa road, karol bagh.

I was promised my ring within 30 days.
It has been more than a month now but i am not getting any satisfactory response from malabar gold shop.

I am quiet disappointed and it was really a sad experience shopping with malabar due to highly unprofessional behaviour.....

We have purchased diamond 💍 at muscat with an assurance of can be possible to replace from any where. But now we went to malabar gold payyanur they told us you should go to muscat for replacement. Also they told us that our policy changed now. If your policy changed now why should i suffer for that, i purchased as per your assurance that can be changed from any where....

My complaint is against the store
Manager “mr. Anil kumar” at rolla sharjah (Old branch). On 31.12.2017, i had purchased a gold chain and pair of earrings from this malabar jewelry under the dsf promotion where the transaction was made for aed 6, 250 and for the same amount an exchange with the used gold jewelry was done.. However, when it came for the dsf vouchers i was informed that i am not entitled for it since it was an exchange.....

Dear team.

This with reference towards diamond gold necklace worth rs15 lakhs. From dubai. By sales manager mujeebur rahman. Dubai uae deira. While selling mr. Mujeebur rahman had said that all diamonds are real and even have branches in india. And would get always appreciated value any where in india. But when we enquired in india towards purity of necklace diamond they are saying will get only 70% of actual value and at all...

Dear customer care,

I would like to highlight a malabar's image tarnishing incident which happen at 9 p. M (Malaysia time).

I bought a rado watch at this malabar store in october'17.
I came back today (17/12/17) to seek assistance to adjust the rado watch wrist as it was still too loose although it had been adjusted at the point of purchase.

Initially i was told by one of the store staff...

Today i bought small ear rings weighing 1.150 gm from malabar gold outlet at phoenix mall pune for gifting to a kid of one month old. The branch charged 21 percentage as making charges initially but reduced to 19 percentage later stating as introduction offer. This is blatant violation of rules regarding making charges and i am contemplating legal action on this. Customers are advised to be more vigilant while transacting with this brand.....

I bought earrings from the online store (Website) of malabar gold and diamonds and had scheduled delivery (To the bangalore location) on a particular date for an occasion. Until 1 day prior i had no confirmation that my order has been dispatched or not hence i called the customer care to confirm whether my delivery was scheduled for the next day or not.
To my shock i got to know that my order had not been even dispatched from their...

I given my wife chain some repair (Soldering) purpose on date nov 19th 2017. That time they said 10-15 days it will take. But just now i spoke to malabar gold commercial street in bangalore they told another 10 days it will take. That way of talk also not professional, at the same time while buying new gold items anything they are speaking very smoothly but now we asking status they are not reporting to customer properly. What the hell why...