Manipal Hospital Complaints & Reviews

First of all we have to wait 10-15mins to go 10 floor, car parking is under maintanance or expansion I don't care but there should be an solution or else they should never admit a patient(they can have information before admission which is not an impossible work.). After minor operation the doctor who operated did not come and meet us. Other than him every other specialist in individual field came and tested(sugar, BP etc..). When I asked for a cap which is required to remove the trips and close so that patient can go to washroom which was provided to me after 3hours.they do not have any thing on the ward and they they have ordered and not sure why they have made such an lengthy process to proxies each and every need. Worst hospital for the money which we pay.

I have consulted the doctor at manipal hospital at gastro department and since i am not staying at bangalore, it's not possible to go there now to show my reports to doctor. We had a talk on this while showing the doctor. Repeatedly i am trying for last 4 days to reach the status of biopsy report but the hospital staff are giving a statement that, they will call me and tell me the status after consulting with doctor. Till the time i have not get any response.. My hospital id is mh[protected].
Name - pijush k samanta
Mob-[protected]

I want to know my reports feedback for biopsy and ttg test

Highly disappointed in the branded hospital manipal dwarka, after spending 6 hours at the hospital, we had to leave without getting my guard’s two and half months old son without treatment, despite the fact that the staff knew the baby had high fever, seizures and was constantly crying. The so called paediatrician recommended a 7 day stay, as if the little boy’s parents had come for a vacation, without even prescribing a single medicine for the high fever. And the staff with their high heels and red lipstick couldn’t have been more thoughtless, fake and inconsiderate about the child’s plight. It took them 3/4 hours in sending us from one floor to another with a crying, hurting baby. I’m actually disappointed in seeing some people have no empathy for the ones who actually need help. I mean have some heart!
P. S the baby is fine now, and admitted in a family friend’s hospital, without filling any forms and being treated as the priority. #manipalhospitaldwarka

I worked in manipal hospital, bangalore for about 1yr and 3 months as a resident doctor. Due to some reason i happened to quit the job and move from their. I did my notice period and everything was fine untill i left. Now when i'm claiming for my another year salary slip and form 16b for income tax department, they are not willing to give me as i left their organisation, is this the way they treat. I called the hr department several times but nothing happened they keep on hold. Work environment and staff everything is fine but the hr department is the worst. I got half year salary slip but the other half year salary slip i didn't receive. The finance department (Sarojini) in human resource is the worst person i ever met. She never ever receive call. I even sent her mail. I tried calling from enquiry and other method but everything in vain. I don't know what to do.

My father was hospitalized in Manipal Hospital Salem in 2012. He had stomach ulcer n they were saying blood is oozing out of the ulcer hole. They operated him but once he came out of the operation his entire abdomen was sliced in the midlle titling to the left. They were saying they operated the ulcer n that he is having urination problem since his liver has gone weak. His urnie color was always red. After 10 days without even doing a scanning they said water has occupied his liver n everywhere n that he cannot live asked us to tk him home. We took him home n he passed away in half n hour. We are not that educated family and I m the first graduate. Though everyone accepted the fate, still I have a doubt on this hospital whether they took away my father's kidney in the name of operation. I m sure if they had done such horrible acts, god will pay them bk 10times the same way.

Iam steffi nath, mhga [protected] a registered paitent at the goa hospital. I was feeling dizzy and weak and was taken directly to the emergency room without mentioning any charge. I came back after 15mins after receiving a im injection and sugar test. For that 15mins i was told to pay 800rs. When i told sushma reception she tried her best to get the charges off and i thank her for that. The doctors should be sensitive about such things and not charge for the sake of money. No suggestions given, no advise given just discharged and told to meet the reception.
Sorry but i think the local doctors also would do a better job.
Meeting dr milind hope this is not a disappointment.

Please be sensitive next time.

18/04/2018
6:32pm

We Did Health Checkup on 27th March 2018 with Hospital Number MH[protected]
Health Checkup Department updates me that i receive the Health Checkup Reports by email to [protected]@gmail.com and hard copy to my home address after 3 days first and foremost i didn't receive the reports to my email address i was contacting Manipal Hospital number more than 100 time they are keeping my call on hold and avoiding answering the call i really frustrated that suck a multi specialty hospital services are very bad. reach me #[protected] i have called to Manipal Hospitals numbers[protected]/[protected]/[protected]/[protected] no one is taking they keep changing the number and fooling the patients Manipal is only for Money? if i visit for the reports also we need to pay for Parking and with out Money Manipal will not respond to any humans if money is there they respond to monkeys also.

On monday i went for an interview for the position of staff nurse as informed by the nursing department but i couldn't reach there on time due to the heavy traffic block so finally i managed to reach at 11am and i apologized for my late coming but the head nurse who was wearing black suit and one more lady with i'd card behaved very unprofessionally without any humanity. I wonder how these people had been trained from their parents and family maybe like these without any compassion however they have badge of nurses. Is this the way manipal hospital treat the patients i was told to go away from that head nurse as if i begged her for job and she even said that she doesn't have time for interview even though she was chatting through wattsapp. These type o[censored]nethical behaviour should come to limelight and these people should learn basic english language they don't even know the word respect and humanity they act like a group of savage professionals. These people have relegated the whole reputation of manipal and other nurses. Shame on you.

The hospital charges rs 150 as one time registration fee on top of doctors consultation fee and the prescription doesn't even have either the doctors name nor the registration number. I visited dr reshu saraogi recently and am not able to even claim the money from insurance because this kind of prescriptions are not permissible. This kind of instances from a reputed hospital is simply not acceptable because they are looting middle class people in the name of treatment.

Hi.. I went to emergency at manipal hospital whitefield around 10pm. Before visiting there i called and asked about pediatrician availability.. They said yes pediatrician is available. When i reached to emergency and asked for pediatrician.. Nurse asked me to wait for 15-20 min. But the doctor came after 40 min.. He was not available in hospital. The general doctor name archana... Didn't bother to come out of her chamber and see the baby condition. When pediatrician came... I told him i was not aware he is coming from home... I should have been told about it. Dr. Archana came suddenly and told the pediatrician not to attend this patient... How can a patient ask for doctors availability... When they have been told to wait. Is this a kind of service manipal hospital provides to patients? Such arrogant doctors are only sitting and there and enjoying there vacation in hospital... They don't bother to even see the customer in emergency... If a patient need to wait for 1 hour in emergency... Then they should probably change the name from emergency to opd.
It was my first visit... And last also because i won't visit this pathetic hospital ever again.

Hi,

My uncle named as n g vijayshekar had a surgery due to urinal infection 1 month back and discharged after few days. Again, after a week's of time he was very weak. So, admitted to the same hospital on 06/12/2017-11/12/2017. Doctor's pushed the dates to scan and gave silly reasons that he is weak and couldn't scan. Later, today i. E. On 11/12/207 @10 am, my uncle said to my aunt that they are not treating him properly and asked us to discharge. After 3 hrs, doctors declared that he is dead and billed around 3 lakhs. This hospital is a scam. I need justice.

Dear sir / madam,

I am prabhakar and i come from middle class family my mother & father are senior citizens, i under want ear surgery tympanoplasty type 1 manipal hospital under dr bhathi reddy on 17th oct -2017, after 14 days 1st nov-17 my right face got paralysis & immediately i want to same hospital emergency department & they sent me to ent opd department to meet dr grish roy, i explained all my problems & history with doctor grish roy, after consulting me dr told due to pus formed inside the operated ear your right face is got paralyzed & he admitted immediately & started the treatment
Next day after the ct scan of ear report dr told the pus is formed & it has decompressed the facial nerve, again i underwent second surgery on 2nd nov-17 due to pus infection. After second operation i come to know the bacteria is pseudomonas aeruginosa got infected to my ear after first surgery.
My complain is the first operated dr bhathi reddy had infected the bactira while operating my ear & the same infection spread to my surrounding of my ear and infected my facial nerver.
My question is below.
1. Dr bhathi reddy not treated me properly, i can prove along with supporting.
2. He had infected the bactiria while operating me by unknowingly.
3. Why second operation is done by grish roy when first operated doctor is available in hospital.
4. I had spent more than rs 3 lakh for second operation along with health problem
5. Even after one month i could not able to walk properly because i am facing imbalance while walking & my right face got paralyzed still now.
6. I am not able to go to office & still i am at home by without salary.
7. I am struggling to meet my day to day medical & personal expense due to the operation.
I had approached hospital management asking for solution for my problem, but they are not accepting there mistake & not responding to my queries.
I request & beg i need justice for my problem for which i am innocent.
Requesting to take legal step on manipal hospital air port road bangalore & enquiry about my problem and refund the second operation cost, medicine expenses, & medical report expenses i incurred due to infection.

Thanking you,
Prabhakar
Mob no: [protected], [protected]
[protected]@gmail.com

I have 3 Nos. serious complaints against Manipal Hospital regarding investigation of my daughter Ms. Rajasree Bose (Hospital No. 2155982) :

1.Against Bill No. MHB170CS046345B Dt. 19.10.17, I had paid total Rs. 4, 560.00 (Rs. 2, 920.00 for Doppler Cartoid & Vertebral Vessels and Rs. 1, 640.00 for Ultrasound Neck). Very unfortunately the report o[censored]ltrasound Neck was not given with my apprehension that the test was not conducted at all. This is beyond my expectation from a highly reputed organization like Manipal Hospital,
HENCE, I REGISTER MY CLAIM ON MANIPAL HOSPITAL FOR REFUND OF SAID AMOUNT I.E. Rs. 1, 640.00 IMMEDIATELY..

2. On 18.10.17 at around 7-45 AM, one gentleman came for collection of blood sample. After that a big bruise was formed on the right thaigh of my daughter which was shown to Madam Deepti of your Cutomer Care Dept. in the week beginning 23.10.17 (exact date I can`t recollect). I claim suitable compensation on this account.

3. During the aforesaid home collection on 18.10.17, the gentleman had confirmed that all the reports (except the Peripheral Smear Test) will be available by 12-00 noon on the same day while the report for Peripheral Smear Test will be available in the evening on the same day (which is normally the time for such reports). I regret to inform you that we were to show the reports on the same day noon time for him to decide next course of treatment for my daughter who is a `surgery patient`.
I had to run from basement to 9th. floor from 12-00 noon to 5-00 pm to get the report. Ref. Bill No. MHB170CS0459186 Dt. 18.10.17.

All the above complaints was informed to Madam Deepti of your Customer Care Dept. on 21.10.17 which was again brought to her notice in the week beginning 23.10.17 (exact date I can`t recollect). But very unfotunately ther is no response from Manipal Hospital till date while more than 1 month has elapsed since the complaint was first lodged.

I hope to have your kind intervention in the matter so that immediate response is obtained from your organization and the matter is resolved to my satisfaction latest within a fortnight so that there is no need to flair up the matter to higher level

R.C.Bose

Contact No. [protected]/[protected]

For my baby sent doctor suggested ia and oae test, but they could not able to do test as my baby was disturbing, but still they told me to do the payment. Also for doing test i have to visit 2 times as doctor today to come after 3 days, because doctor knows after 3 days again i have to pay consultation fee. It clearly indicates money minded hospital. Not only i was cheated, i saw many people's posted complaints of being cheating.
Why i have been charged without test and provided me an empty report?

Hospital number mh00237998

On 31st october i had been to emergency section in manipal hospital old airport road location for an emergency on left leg ankle twist which happened during my corporate team building, our corporate is a leading company tied up with manipal hospitals for health checks

The attitude in which doctor was acting with ya was no way acceptable and we were kept on waiting for 45 mins to get a x-ray done, i could not tolerate the pain, the x ray in emergency section also not engaged and was free, they could have easily put me up there for an x ray, the doctor was chit chatting with the nurse and felt like those nurse was mocking the doctor and when enquired, the reply was “we maintim good relationship with he sisters,
On asking for the delay, to our surprise we have got the attached document and the doctor asked us to leave from emergency, not even a wheel chair was prvoided, i was lymphing until he main entrance to meet customer relations manager explaining my corporate history, the attitude of doctor was no way acceptable and definitely needs an apology in written. To our surprise there was a patient admitted in trauma and the doctors inside was struggling to keep the life on of the patient, when they were requesting for outside nurses to help and bring in some equipment’s, they were routing others person to go and enquire and kept on delaying, seriously no way acceptable
We come to manipal for patient care and when seeing emergency cases like this lively, i feel it’s nothing but corporate business you guys are engaged in! #mersalmovie is true

We had booked an online appointment for master check up for 4 people for 1st oct 2017. We had also got a confirmation call from the hospital. We went to bangalore all the way from assam. But when we reached they said there were no doctors available on that day. They promised us to refund our money (Rs. 20, 000). And till date, we have not received any money. We had also submitted all the bank details but there is no result yet. Why was the appointment confirmed if no doctors and technicians were available. Why was our money taken. We have always got good reviews about your hospital. But is this the way you treat your patients. Highly disappointed! We have contacted your team many times but every time we get the same response that money will be refunded. But when? Please look into the matter seriously!
Phone no. [protected], name - zahida islam

I opt malathi manipal for my. Regular consultation i have been visiting hospital more than 4years now. Quiet old patient infact i had my first delivery at malathi manipal hospital.

I always find staff and not quiet well trained when it comes to billing. When i consult hospital for lab they make multiple bills because of. Lack of clarity as in what to bill for what test. Tgis isn't first time. Today also i have experienced the same. I am really not happy with lab staff and billing staff and the services. It would be nice if you can improve on that
My hospital id 43606.

I would like to take the complaint to next level. Please improve the service and quality along with the charges. Appretiate if you have trained staff and provide quality services.

We went to dr thankam for our 9th month scanning and it was horrible experience. We went on time, due to pathetic parking at manipal i asked my wife to wait in the scanning area while i park my car. I got delayed by 15mins and this lady is so arrogant she was taunting my wife about my absence. Finally, when we went to scanning room she behaved so arrogantly and didn't bother to tell us about health of the baby. When my wife asked some questions she got annoyed. Worst doctor on the planet. Don't ever go to this lady.

Hi,
Please note i had gone to manipal hospital for blocked nose, heavy chest, cold cough and they gave me vertin 16 mg and told me to visit ent dr. Bathi reddy for consultation the very next day.in good faith we went to the doctor and he made us do unnecessary ear tests and said my left ear has hearing problem and gave me vertin 16 mg again for 7 days. After 2 days my problem was not resolved so i again went immediately to apollo in the evening for 2nd opinion. To my utter surprise and dismay i was told i was having normal viral fever with excessive allergy that led to blocked nose and ears. I was given antibiotics for only 5 days and i was fit and fine again. Dr. Bathi reddy is really not at all a good doctor, only leaves you at the hands of juniors and asks you to do tests to burn your pocket. He does not listen to the patient at all and makes weird faces. He seriously doesnt have sense of ent at all. We have visited doctors in aiims, indraprsatha apollo for ent as well. This has been the worst experience. They know how to rob people and make money. Very unprofessional.

I have done root canal 1 week before and the filling came out yesterday day accidentally i have swallown it.. Doctor name is achuda baliga.. But he told a lady staff to do the procedure and it's her first root canal... And i have got full wounds inside and outside of my cheek this one week i have suffered a lot because of the pain i couldn't even open my mouth... And at last d filling came out also.. Dr advised me to fix crown after 2 or 3 weeks... But how can i trust these people again..