Manipal Hospital Complaints & Reviews

Complanant is the patient of panipal hospitals for a year in airpirt road branch
My observations are as follows:
1.Consulted to deptt. Like neurology, internal medicines, eyes, cardiology, medical check ups, dentals of airpirt road since tge hospital is nearer ti my residence.
In all the deptt. Doctors paramount duty are to get some tests done at the hospital first by the visiting patients, generate some income first of the hospital before the doctors prescribe /advises .

2. Hospital is now doing their business first than offering satisfactory customers service.

3. Patients coming from west bengal villages/ towns are suffering most by way of expenses.
They are coming here seeking immediate remedy but with the cost of huge expenses wrongfully and unconsciously that hospital is dragging out from the patients in the name of tests.
4. Thus is a cosmopolitant hospital but cosmopolitan environment is absent at this hospital.Desk female / male staffs are 99 percent kannara/ telegu speaking even they are not proficients in english / hindi. Desk staff are caring most who can converse with her languages. Most female staffs behaviour are rude and carelessness.Staffs are there at the hosputal to call names of patients one after another but most of my visiting deptt. They were absent and did not care to stand by and calling names of next patients.

5. Lady attendents are not available with lady patients with the doctors compulsarily.

Kindly look into these grievances.

Hi,
Manipal Hospital is charging double for each and every test as compare to industry standard and market. They are looting the hard earn money of common man/patient . I request the people please do the investigation and helps the people /patient. Instead of helping the patient by charging the nominal charges, manipal hospital is looting . Please stop this Mr. PAI.

This is not a complaint this is our tears where Dr. Nagraj palankars one mistake leaded us to see our father's death. They say he s specialised but he didn't had a sense to do a CT scan before taking my father to OT but they say they tried their best, he alone is responsible for my father's death, tomorrow definitely he will have same situation to face. There's no forgiveness for their deeds like this. Because doctors are not God.they truly took us for a ride

I consulted dr shaila bhattacharya for my 8 year old child last week . I regret the choice . She is so rude and horrible and did not listen to what i was trying to explain about my child she interrupts rudely to say get some 2 pages of all kinds of tests done and when i asked if all the tests like echo, lipid profile hormone etc are required since my child only had persisent cough and she asked me to go back and get treatment elsewhere. after writing tests seh told me to come and meet her in her private clinic at indiranagar...!! I dont live in bangalore and cannot keep visiting multiple times to get a small issue resolved. I finally went to a pediatrician nearby my cousins house. Stay away from this rude ignorant and horrible doctor

My relative who has been admitted into the Manipal Hospital for Cough and not yet being discharged is going tremendous mental pain due to some unethical behavior by Dr Manjunath and Staff. Unnecessary charges like CT scan and other doctors visit for a simple cough one has to choke out 3 Lakh rupees and there is still no remedy for the cough my relative is undergoing. A doctor comes in and wants the head to be examined and one wonders what is relation between a cough to head. Next day the charges are 50, 000 Rupees. They bring medicines worth 16000 rupees and remove them same day in the evening and one has to cough up the amount the following day. What is going on. I have decided to take an advocate and fight against the hospital and its staff. They just put the patient into ICU and the following day one has to cough up 50, 000 rupees. Please stop this atrocity.

Dear All, I wanted to share my bad experience with Dr. Girish Rai and Manipal Hospital. My 3.5 yrd old kid had undergone a foreign body surgey with him by given anesthesia and during the middle of thesurgery they found lungs were not having proper breathing hence they wanted a sign that we should take responsible for whatever and we all shocked without doing Pre anesthisia test/Breathing test they had given anesthisia to my kid. A month later again a bleeding on his nasal where his foriegn body got removed and this time GIRISH RAI asked us to take scan(RS.4600) and after seeing the report that he wants to do an surgery again for 3.5yr(back to Back within 2monthswith anesthesia) and he wants him to admit immediately. We requestED for two days time as my wife was approaching her second baby delivery date so after getting assistance form the family will do a surgery. Meantime, We consulted with 5 best ENT doctors in Bangalore & other country as well showing the report that Is this an emergency to go for an surgery or not. All the doctors said that NO NEED OF SURGERY AGAIN FOR AN 3.5YR OLD KID AND DONT WAST YOUR TIME/MONEY like..We all happy to hear at the same time got extreme angry at Dr.Girish Rai and Manipal Hospital Management. They run the hospital to run achieve their tagert(money) withou humanity and Few dooctors like Girish Rai helping them. As a COMMON PEOPLE WE WANT A BEST HOSPITAL/DOCTORS TO TREAT OUR PROBLEMS BUT THEY TAKE ADVANTAGE TO LOOT MONEY FROM US...SHAME ON GIRISH RAI & MANIPAL HOSPITAL(DOMLUR) Regards, Jay

One of the worst hospital ive ever came across in my life, especially when you dont have any educated docs like Doc Thomas he is an general physician as per his name plate, when I visited him for my friend for a normal cold and cough he wrote around 4-5 blood test + x-ray which cost around 1K which result everything normal, then he wrote some medicines of asthama and allergy just for cold and cough problem, due to which my friend started coughing for the whole night & day for conitnous 2-3 days and the prescripted meds wont contain a single antibiotic or related to cold and cough or fever, again we visted him after 2 days again the same treatment and the way he was checking my friend was disgusting you cannt expect such way of touching some1 being a physician and this I asked for some meds related to cold and cough or some fever, but again he asked to continue the same and if the situations goes worst cal me I will give another set of meds, things got worst nd worst and we called him 2 days later telling him about the situation and asking for another set of meds but his response was so rude he was not ready to listen a single word and asking to meet me again in the eve As i want to see your friend again, I dont knw what was his intension, jus to cut my pockets completely or checking my frnd again and again in a disguting way!!

Personal suggestion never visit to MANIPAL HOSPITAL & specially to doc THOMAS so called MD

There is no sympathy or emapthy for patients. Worst management . The doctor says will arrive in 10 min but take more than 6 hours to arrive . Very money minded. My appointment was at 1 pm. The doctor arrived at 5pm. Staff dont have the patience to speak to properly to any questions.

Manipal hospital has worst management. Doctors are careless and insensitive . They made us wait for 2 days just to make one simple diagnostic procedure. Nurses are always unaware about Doctors whereabout and keep making people to wait for a days without even telling proper timeline. Sick of this Hospital. My advice to people. Avoid going to this hospital.

My daughter is admitted in Manipal hospital for vital fever. At 10 AM in the morning today Dr.Aradhna said the kid is fine and can be discharged now. The time is 2 PM now and there is no update from them yet. When asked about the delay I was told that doctor is busy and summery is yet to be prepared please go to 1st floor and inform her. My question is, who's responsibility is it to contact the doctor and who's responsibility is it to give the summery on time? At least there is no basic sense that the status of discharge should be updated to the parents instead of we going to the desk for follow-up everyone. Regards, Manohar

My Gold chain went missing from X-Ray room number 3 @ Manipal Hospital, old airport road Bangalore. I reported the incident to the customer relations department to which they did not even have the courtesy to revert. When asked about cctv footage, they have no answer.

We have consulted Dr. Mukesh Ramnane on 20 June, 2015. Just by listening the problem a bit, he referred to Haematology without looking to the patient. Now the question is: If he'll refer the patient to other dept. without checking, then the consultation fees should not be charged from patient in other dept. As a doctor he should also listen to the problems properly. In HOSMAT similar things happened to me, referred from Neurology to Orthopedic and they haven't charged me again. The behaviour of Dr. Mukesh is very much awful and unprofessional.

Dear sir/mam, My name is Guru Prasad. I am an IT employee working for Microsoft in Bangalore. I wanted to bring to your notice the most unprofessional experience we had with Doctor Girish Rai in Manipal hospital (Bangalore). I had visited Manipal hospital (Bangalore) on June 17th for my dad who had cough and sinus issue. We consulted Doctor Girish Rai. To be honest he is the most unprofessional doctor I ever consulted. This is what he told to his junior doctor who checked my dad’s lungs and told that his lungs was clear, “Are you supposed to reveal this information. Don’t you want to empty the patient’s pockets”!!! He told this in English and was not even making a note that it was funny comment. Not only this he then asked us to do CT Scan and scared me that my dad needed a surgery (Endoscopy) to be done ASAP. Next day the doctor's assistants called me twice to get my dad admitted for surgery. First question they asked was if dad was insured. Then they said the admission cost is 55, 000 and may go upto 1 lak 10, 000. CAn you imagine 1 lakh 10, 000 for cold and cough or sinus issue? Is not this cheating and day light robbery? I did not do the surgery and consulted another hospital. After having some cough syrup and medicines my dad is completely fine now. If this feedback is not conveyed to the right person I will make sure that none of my company employees will ever visit Manipal hospital. And I will also never ever visit this hospital in my life. This is the most worse treating hospital. PLEASE UNDERSTAND – WE ARE NOT JUST PATIENTS BUT ALSO HUMANS. YOU ARE NOT GODS BUT “JUST” DOCTORS. PLEASE TREAT US PROPERLY AT LEAST FOR THE MONEY WE SPEND ON YOUR HOSPITALS. Doctor Information Name: Dr. Girish Rai Speciality: Ear, Nose Location: bangalore-hal airport road Booking Date: [protected] Time Slot: 9AM-10AM Patient Information Name: viswanath Email: [protected]@gmail.com Date of Birth: [protected] Phone: [protected] Address: marathalli

I was running high fever since 2 days(103) and then decided to visit a doctor on Sunday(1-Mar-2015). I reached Manipal hospital(old Airport Road, Bangalore) and asked the person at the enquiry where i should go for fever and cold, and she directed me to the health check department. When i reached there, a lady told me to go to Registration counter and pay the bill. Dr Manjunath is available. When i went to Registration counter, they asked me if its my first time or not, and if not, then go to cash counter and make the payment. When i went there, i was asked to first raise an invoice in another counter, then only i will be able to make payment. I was just being thrashed like a football here and there when i was running a high fever. This is not the service i am expecting from Manipal. Once i made the payment, i was asked to wait for sometime since there was only one doctor and numerous patients. I made the payment at 10.45 AM and my turn came at 12.15 PM. I was made to wait for 1 and a half hours for a doctor. Is this the way you treat your patients? Can't you have more doctors on Sunday's? And i highly doubt the credibility of Dr. Manjunath, general physician. He is just an MBBS in a reputed hospital. They can't say that, just because its a Sunday, they will have only one doctor and that too only MBBS. If you don't have doctors, then please let the patients know the same, we will go to some other hospital. But I cannot get treated from just an MBBS doctor, i can find numerous MBBS doctors and that too i paid an amount of Rs500 for him when his diagnosis was utter rubbish. He asked us to do numerous tests(malaria, liver, typhoid, h1n1 etc) even though it was a simple fever. And because of the antibiotic which he prescribed before food, i had vomiting the entire night. Then the next day onwards, i stopped his tablets and i am feeling better now. I regret going to Manipal now and will never ever visit this godforsaken place and would never recommend any of my friends. Just for a small fever, i had to shelve out Rs3700 for no reasons and for a stupid doctor. Even for the reports, we have to follow it up with then n number of times, to send the soft copy to our email id. When i called, i got a response that please call after 2 PM and then when i called again, they asked me to call after 7.30. Why cant they just mail us the soft copies as and when its ready. I have been to Cloudnine as well, there the service is really good. You don't have to call them again and again for reports. This is the worst experience i have had with Manipal Old Airport Road, Bangalore.

Hospital # MH01547701 Patient name: Mrs Kunjumol Samuel (65Y)

My wife had an appointment with the Neurology, Dept, Manipal Hospitals, Old Airport Road, Bangalore on 13-02-15 @ 3.30 pm. We were at the hospital at 2.17 pm as per the receipt of the hospital. My wife was very sick and most of the time she was lying in the visitor's bench. We have noticed that the visitors and patients reporting late were called in and attended whereas we were refused the treatment. This is not the first time we are facing timing problems over the past two years.

We need our cash refund of Rs. 540 (five hundred forty)

We do not wish to attend the hospital anymore as we fear retaliatory measures.

Please help

Hi, My Father was under going an CKD treatment in Vijayawada branch and doctor is good and he explained me about the treatment and we are okay with the treatment and started taking the treatment but the other doctor supporting staff in this branch hospital is not at all good and they don't have proper knowledge and experience in the treatment. Mainly the Billing department and Insurance department staff (Ramamohan/Ramu and Mahesh) are very rash, rude and care less anyway they are in the billing so they should be money minded but you should give respect to the patients and the patient family members or relatives. Ex: Doctor wrote a medicine for Thyroid problem and hospital nurse only bought the medicine in hospital pharmacy and gave to patient and told that it's for Sugar disease and use it daily and patient started using it and after 2 days we came for doctor visit with all the medicines and prescription given by nurse is wrong. My father undergoing dialysis treatment under insurance claim twice a week, in the final billing they are charging 300 rupees for doctor, 500 rupess as a day care along with dialysis, dialyser kit charges as an extra even though there is no doctor visit and questioned him why are charging this and he said it's hospital policy. How could you charge a money for doctor in the dialysis time ? What about dialysis charges of Rs.1500 ? Why are they charging Day Care Rs.500 ? Every time he is to go for Initial Estimated claim of 16000 rupees and he did this for 3 times and 4th time he sent a claim request for 21500 without informing to the patient or patient family members and asked him why you sent a request like that with out informing to us then he (ramamohan/Ramu) answered that we can't answer for all your questions, we don't have time, this is the hospital policy and if you are interested and take the treatment other wise talk to doctor and when talk to doctor he says that don't know all these things. Today on 29-Jan-2015 my father has an appointment for dialysis in the morning 7 AM and we came to hospital at 6:45 AM for the treatment and they asked us to pay the cash for the treatment even though we have informed them about the appointment and the Insurance claim approved before one day and on the appointment day morning 6:45 AM staff people (Mahesh and Ramamohan) started playing games for an hour and not started the treatment.in the end paid the cash then only started the treatment I said them that will raise complaint on you guys and they answered like this "complaints are not new to us, no one will take action and nothing will happen" This is worst and fully money minded hospital. People who have Arogya Sree card will go to his hospital because they belongs to Rural areas and no idea on the treatment and what ever hospital say they will listen and will not ask any other details.

My complaint is regarding the waiting time for any ultra sound scan at manipal Hospital. Why do you all give appointments when that is not followed? You make pregnant women wait for 2 hours or even more? What kind of systems are you all following? There is definitely inefficiency in the planning and execution. We had an appointment at 1pm with Dr. Preeti which was postponed to 4pm due to an emergency apparently. It's 6pm here and I am still waiting for our turn. This is absolutely not acceptable. Please stop torturing the patients!

My mother was having Wound and skin allergy on her feet and we visited Dr. SV Sampath Kumar at Manipal hospital Halagevaderahalli, Rajarajeshwari nagar . He was old doctor so we thought he may be well experienced. But after meeting him we came to know that he is too old and he’s not even able to remember medicine names and told nurse to put Neosporin powder and plaster on it and gave some antibiotic tablets and told us to come after 4 days. When we went after 4 days the Condison of wound become worst (Coz Dr. Sampath kumar was not aware that it was gangrene and have applied Neosporin powder) So he told us to meet Dr. Arindra jeet (the doctor who chews pan parag 24 hours in hospital) and for a moment after seeing Arindra jeet I felt like I am in pan shop and not in hospital. Dew to the silly mistake of Dr. sampath kumar my mother’s feet was amputated. So I request all to consult at least 2 doctors for any chronic disease or else these doctors will spoil our whole life coz of their negligence and carelessness.

Hi, I would like to bring to the notice of Management of Malathi Manipal Jayangar Bangalore that DR. Krishna Radiologist does not know at all how to behve with his pateints. I was due for my scan at the hospital and i was called early morning one saturday as later doctor had some personal work. We made it early morning as per the Appointment. In the beginning of the scan my husband asked two very normal questions to the doctor which were his concerns and also which he wanted to clarify with the Doctor. Not sure what happened to Doctor but he immediately started screeming and abusing him and said that he will throw him out etc etc. I believe it was very normal from any would be parents views to put their queries to the doctor and doctors are meant to answer them. Even if Doctor felt that it was distracting him i believe he could have politely told that i will answer all the questions at the end or please check with your referred doctor later rather than just screeming and shouting which he did throughout the scan and looks like that did nit disturb him. He was so rude and harsh that my husband immediately left the room and i felt so bad that i cried throughtout the scan but still the doctor didnt even apologize. Infact he was speaking all crap thoughout the scan. I believe we have not done any crime and if people like him do not have normal gestures to talk to people than they should not be kept to serve the public.

I'm seriously pissed of at this hospital. my grandmother is ill and she's been admitted in the hospital and she was kept in ICU for 2 days.The people who work over there are totally irresponsible. There was no Proper schedule followed to monitor the situation of the patient even when she's in ICU. I don't understand why they call it ICU and there was no proper contact maintained with the attendant when she was in ICU. Today since her condition seems to be stable she was shifted from ICU to room without intimating us and later when we were looking out for her in ICU they told us she was shifted to ward room. As soon as we entered the room we just saw grand mom was lying on the bed without any attendant. Doors closed and no person inside the room ! They charge a lot of money and we are ready to pay but this isn't the way to treat a patient !