Manipal Hospital Complaints & Reviews

Hi, I had sent a mail to [protected]@manipalhospitals.com yesterday and also spoke to you call centre.

My second dose of Covishield has been mentioned as Dose 1. I had filled up the form s Dose 2 and also confirmed as Dose 2 wise. HAVE NOT RECEIVED ANY RESPONSE TILL NOW.

The mail as follows...

Hi, I got my covishield 2nd dose done at Whitefield Manipal Hospital on 14th July 2021 at about 09:35 Hrs. I had also mentioned in my application form that it is Dose 2 and also was reconfirmed while taking the jab.

I now noticed that I have received an SMS stating it as Dose 1. Requesting you to correct the anomaly.

Am attaching my Ist Dose certificate, Arogya Sethu Details(Screenshot), SMS screenshot

My contact Numbers are

[protected](Attached to Manipal Hospitals) - Manipal Hosp ID - MH[protected]
[protected](attached to Arogya Sethu)

Requesting you to correct the anomaly and update the same with COWIN

Manipal is a business and not a healthcare provider.
I took my househelp in the emergency section of Manipal, Whitefield on July 8, 2021. They fleeced us with multiple tests amounting to 59, 000. Insisted on admission for 3 days. when we said we don't want to admit. 5-6 people came and spoke to us and pressured us to admit, saying its dangerous to take the patient home, even when we told them, we are taking the patient to a more economical facility.

On top of that the male doctor on duty, screamed at me said, I don't care about the patient safety. asked me to leave. called security and asked the security to remove me from emergency room. When I said, well then you can pay for the patient, then he said, I can;t leave without paying...

Real business.. hardworking salesmen work here.. not doctors

Hello
I had an video consultation appointment on 5th July 12:15 with doctor Anusha handral from the dept of diabetes.
Till 9 th July I have not got consulated by doctor.
Hospital team is not contacting me.
Whenever I call support team they just raise ticket and no body is contacting me again.
I have already paid the amount.

Patient detail:
Priyanka saraswat

I booked a video consultation on date 06.07.21 at 15:50 hrs. Slot with dr. Sunil g kini. At about 15:30 hrs. (06.07.21) i made a call to appointment section ([protected]) and asked about my booking and consultation. Then replied me that concern department will call you on time. I was waiting for the call but no any call come to me from hospital.
If there were any emergency or problem at that time and cancelled the consultation then it must convey to me about the cancellation. But no any information received from that end and waiting & waiting hrs. For the consultation.
Is the time of patient valueless?? There is no responsibility of hospital after received appointment amount??
I am suffering due to illness so i better know how painful is to pass this period. No one want to visit any doctor or hospital so far they can. But it is truth that doctor and hospital are existing for them. So the deserve some attention... If your end can't do that then stop this type of drama... Or if your end bounded then point out those irresponsible and do teke necessary action against them... So that further no any patient suffer for them...

Sir, I visited your hospital for treatment on 22.08.2019 my IP NO.[protected], HOSPITAL NO.MH[protected] and subsequently I have undergone Angiogram by Doctor Devanand and discharged on 24.08.2019.In this connection I met one employee of your hospital named 'Geetha' her mobile number:[protected], She collected Rs.5000/- on from me for assistance and assured me to return the same if surgery not taken place. But so far I have not received any amount or help from her. This is cheating to the out side state patient. I will send you whatsapp conversation also. Please enquire in this connection and do justice to me. I will have greate respect towards Manipal hospital. If it is not in your limits kindly give me email id of responsible person. So that I can approach them with the help of media.
Thanking you sir/madam

Yours Sincerely

NB PHANIKUMAR.

This is the most pathetic hospital I have come across, taking advantage of patients n their relatives in times of distress n desperate circumstances. My nephew got admitted on 29th June, at the time of admission it was clearly stated to the hospital that he had typhoid n that treatment was incomplete, in spite of having this information, Manipal conducted cancer tests n what not and just the test bill has come upto rs 77000, the total discharge...

Hi,
Manipal hospital has fraud employee as staff which is shocking.
Such a reputed hospital and they have Bushra kouser in International department who has joined with fake certificates and loot's international clients.
She has a family history of fraud and criminal cases on her blood brother.
How can a reputed hospital keep such people on hire? Isn't the history of such people dangerous for the patients and international patients?

I had come to give my Covid test for domestic travel purpose along with my Manipal Arogya Card,
I was not given any discount in spite of mentioning in the bill that discount is available.

On 29th May 2021 Manipal hospital (Old airport branch) did vaccination drive for IDBI Bank employees and it's relatives at Mission road zonal office where I also got my vaccination done, since my company is reimbursing vaccination cost so I requested Alwin thampi senior Business Development Manager in corporate section (responsible for manipal hospital) said we will not give you invoice also told me to Contact IDBI for invoice
When manipal hospital has done vaccination drive, how can IDBI Bank issue Invoice ??

Regards,
Amar phadke
[protected]

Patient Name : - Anuradha Nehra
MRN :- 116704
Dr Visited: Dr. Sravya
Date of last visit 16/04/21
Hospital branch :- whitefield

Post my visit to the doctor I stopped at the nurse station and asked her if there was payment due and she checked and said no. I asked her if she was saude and she checked again, and said no.

Post that I received a call from Dr. Sravya, stating that she’s been informed that I am not making the payment, when I shared with her what happened she was polite and said, don’t worry, clear it on your next visit.

Post that I have visited the hospital, three times. I had post surgery appointment with Dr. Sita Rajan, I have met Dr. Sad for patient Rajat Sarki, my mobile is on his profile and then with Dr. Radhika as well.

1) why was I not asked to clear the payment in any of these visits
2) the hospital staff started calling and messaging my husband for the payments, why?
3) the staff shared the attached screenshots with the doctor on the patient profile.

Twice your hospital how had broken the confidentiality for a patient, for 3000 wherein the patient has a payment history with your hospital for 3 years plus now.

This is a serious and legal issue. Whilst one can understand closing of books and recovery, the staff needs to be trained on what can and cannot be shared this casually. It’s a serious breach of trust.

I would like to take up this matter seriously and I expect a proper response on the matter

Thanks and regards

My mom was hospitalized here last month for kidney infection, overall experience at hospital was still good. But while following up with doctor it has become such a pain. As most of the doctors are taking online consultation, we had booked the same. Just for taking an appointment I had to call 2-3 hours continuously n when it gets connected they'll just put you on hold and will be gossiping between themselves or keep transferring it to different departments.
Also to request for billing copies for online consultations I had been calling them for 3 days now with no solution, either line will be on hold or they will say they sent mail which is never received or again transfer to different department.

I booked Video consultancy at Nephrology Departmen for Dr. Rabishankar B, on 3rd May, and paid 900 rupees. They given date for consultancy on 5t May 2021. But there was no comunication from hospital. On 6th May I asked the refund amount of 900 rupees but one month over, I call 100 time to Manipal Hospital, but still didn't received amount.

Dear sir/mam.
I karma topden bhutia as my patient is in level 9 ...he was shifted to level 8 form level 9icu beacause he was maintaining well..we got information from level 9 guard...but suddenly at night my patient was shifted at icu level 9 because he was not maintaining oxygenlevel in level 8...the information was not given to patient visitor about that., I think that they should inform to the patients party or family...so I kindly request you to look after that matter...

Hi Manipal,
I wanted to Thank Manipal hospital to treat my father in a very careless manner and ended up that he is no more with us. My father was admitted in Manipal on April 10th around 8.00PM for cardiac issue with reference from Namakkal. At home he reported just a heart burn and he came to hospital to check the acidity. He was not down and had any breathing difficulty till he reach the Manipal Hospital and even after the surgery.We were informed by the hospital(Dr. Bharathithasan R
) that he was having 4 blocks in his heart and he need to have a stent after Angio for 1 block on the same day within 2hrs of time. We are still not getting answer that if the doctor did health check of the patient heart before undergoing surgery whether his is fit enough for the surgery. The next day morning April 11th 12’o clock we came to know that there was a tear in his heart (VSR) and immediately suggested us to shift him to Narayana Heath Care for further procedure after looting 3.12L from us. When we moved from the hospital, we had only a sheet of prescription about the patient and his reports altogether three sheets with us for Narayana hospital. Looks like he had a blood in his stool which was not mentioned anywhere in the three sheets. After we admitted him in Narayana, we tried our best to save him but he is no more with us.
Question: If the doctor know that patient is in critical condition why not he sent us directly to Narayana?
Question: Doctor is telling now in the call that his heart was rotten, so Manipal is accepting surgery procedure after knowing the heart is rotten?
Question: So, the doctor send us to Narayana to treat the rotten heart? why the same was not mentioned in the prescription?
Question: Why blood in stool was not mentioned in the prescription?
Question: We called the doctor to understand few questions, why he was not having patience to explain on what exactly happened to my father?
Question: If a doctor come to know that patient is no more and know the relations emotions, why can’t he have patience to explain instead disconnecting the call with intimating?
Question: Is this the way all the Manipal Doctors are treating the patient?
Question: Manipal looted 3.12L of amount for 18hrs of inpatient stay, is this the same happening for all the patience who believe Manipal hospital?
Before all these I wanted to explain more about my father,
He is a farm owner and till the same day he reach to hospital, he completed all his work in the farm and came to hospital. How a rotten heart person can do all the farm work?
We are still not able to digest that he is no more with us and we are not having any answer to my mother’s question?
Can I conclude that Manipal is not recommended even for a casual checkup?

Sub : sms not received

i have taken covidshield vac. on 10/4/21.
@ mainpal hospital malleshwaram.

Name : Baswaraj sharnappa bachane
mobile ; [protected]
ahar no :[protected]

emailid : [protected]@gmail.com

I have booked video consultation with Manipal Jayanagar on 24th April with Dr. Meena Muthaiah.
Consultation happened, doctor told hospital will send me the prescription. But till date I have not received the prescription so I request for the refund of my consultation charges paid or send me the prescription in next two days.

Since 24th April, I have called multiple times customer care, but I only get a call back from Manipal Jayananagar saying that I will get the prescription but never got.

Please provide me the name of the vaccine given on 10th April as a first dose.
I was vaccinated my first dose of Covid vaccine on 10th April but it was not updated on the portal by hospital staff.
I have not received any msg also.
There is no response from the hospital nursing staff on phone. I visited hospital to find out the name of the vaccine but hospital staff were unable to to respond.
Kindly suggest me how to take the second dose without knowing the name of the vaccine of first dose

As me and my dad had just come to Manipal hospital Itpl for the cardiac test as they said they don't accept ICICI insurance and I wasn't having the amount what they where charging was extremely higher I said please give discharge to my dad I will take to other hospital they where trying to convince me that situation is critical anyhow don't go out to other hospital but still I wasn't listening to them wanted to have discharge they started the treatment without asking our permission and said to pay bill which was really unbearable please kindly help us never thought Manipal being so good brand having name fame can cheat us in this way

Dear team, I would like to escalate that my brother did this Rt-PCR test on 30th April, at Manipal Goa. we r waiting for report from 5days .we r calling manipal hospital nobody is responding. Today we checked online it's say not authorized. We had paid 1400 for the test. How can there be so much negligence from your end. Unless we have the report how do we start with treatment. Doctor r asking for reports. Kindly looking into it .my brother registeration number is RH0730267.kindly provide us with a solution.

I have been trying the oncology center number for past 2 days because to contact a doctor but nobal is picking up the it is an emergency . They are not even botherd to call back. I have been this. Number but nobody is picking up [protected]