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Manipal Hospital Complaints & Reviews

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Last updated May 10, 2024
Complaints 272
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Manipal Hospital reviews & complaints page 8

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A
Asgar.khn
from Bengaluru, Karnataka
Dec 11, 2020
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Amount refund

I had selected a wrong health check up and paid the amount .. the same day i asked them to refund and they told it is initiated. I have been running around with the helpline number given for health check ups and they don't provide any update. Order Id on this is[protected] .. This needs to be looked into priority. Very horrible experience...
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S
Sandhya Suvarna
Nov 14, 2020
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Covid test done wrong way

Address: kiran kumar ,near hosala school ,barkur

Hi Team,

My husband kiran kumar kollapa gowda .who was suppose to travel to aboard so he had to do covid test on 12th october 2020 .Test doing lady poke instrument into nose such way that blood had come from nose and still from one month he has pain on side head and upper left eyes .i. going to complain to WHO. .I rquest u to give his flight charge to come return and go back to africa and further medical test money .Before...
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Bidyalakshmi Sanjenbam
Nov 13, 2020
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Customer service assisting with PCR-RT test

As per the international air travels requirements these days I wanted to get a PCR-RT test before my flight out of Bangaluru. I contacted Manipal fully expecting it to be efficient but I was absolutely let down. Their customer service team who returns your calls for appointments do not communicate properly to you. I was left worrying if I actually had an appointment confirmed for the test or not until 2 days before the day i wanted to take...
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bharat sawnani
Nov 5, 2020
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Dwarka , discharge process inefficient

Discharge at manipal, dwarka is a nightmare. Its a bottleneck, takes very long and is manned by 1 person. Please look into this and rectify the same....
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Pronami Bora
Oct 16, 2020
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Ultrasound department of Manipal Hospital

Here, they keep patients waiting for 1.5-2 hours just for an ultrasound and all go for lunch. Myself being a pregnant lady waited for reviewing my cardiac activity without lunch. But they all will go together for lunch. Its the minimum courtesy that if one lab technician/doctor has gone for lunch, there should be another one replacing him. If being a hospital, they don't care about patients, then what can I say in this. Very very dissatisfied...
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S
Shimna R
Oct 15, 2020
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Refund not processed.

Address: Whitefield

We have paid extra to the hospital because of late insurance approval. We are not getting the refund even after multiple follow ups....
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Hi team,

My grandfather admitted in manipal hospital with head injury and they have done one surgery and they asked us to pay two lakhs intially and now they created a scene like serious and all finally they told us like we have to pay 3.6 lakhs for taking the body, please consider this and take an immediate action on manipal whitefield team.

I have every proof that they are demanding for money in that situation...
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M
Mugdha Komle
from Vasai-Virar, Maharashtra
Aug 24, 2020
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I'm complaining about the Ultrasound/x Ray Dept staff at the counter

I took appointment today with orthopedic doctor at manipal hospital goa. Since, i'm avworking lady i specially took leave from office to get the ultrasound done. But when i went for a test the lady at the counter informed me that dr charu is not available now. So i requested her to give me the appointment so that i can come to hospiatl again at the fixed time to get the tests done. But the lady at counter very rudely and cunningly answered...
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A
Akashengbt
Jul 25, 2020
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Consultation with the doctor

Address: 143, 212-2015 KR Puram Hobli, Off Hoodi Village, EPIP, Industrial Area, Whitefield, Bengaluru, Karnataka 560066, India

My mother got operated for hernia two months back at manipal hospital. We followed the rules of covid-19 testing by the hospital and paid rs 6, 600 even though the patient had no history of travelling and her vital conditions were normal. The post operation consultation was after 1 week of operation, i had consulted the doctor and the procedure of removal of stitches was performed.
After a month, she had suffered a back pain so we...
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B
birshah
Jul 21, 2020
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Not doing refund for non consultation

I wanted to consult gastro doctor and got appointment online for dr sreenivasa d. After waiting for half an hour on computer meeting room, i disconnected as doctor was not available. Since then, its 15 days and i am asking refund for this, they have failed to do refund. Kasturi from customer care was available and she made couple of false promises after taking account details but no action....
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R
Rajashree Roy
Jun 23, 2020
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ECHS patient not given care

Address: Manipal hospital, Old airport road Bangalore

My father mr. Kamal kumar roy has been provisionally diagnosed with pleural effusion with heterogenous mass in the right lung at manipal on 19th june 2020; under care of dr. Satyanarayana mysore.
He was asked to come and get admitted on 21st for the bronchoscopy as the doctor performs the procedure on sunday only. No immediate intervention was done on 19th june.

Instead of doing bronchoscopy and balon 19th they did...
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G
Ganeshkumar2126
from Mumbai, Maharashtra
Jun 12, 2020
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echs panel/cghs panel

Address: Dwarka sec 6

Mai 6 jun 2020 ko manipal hospital dwarka me gaya tha mere pas army ka i'd card tha jo ki maine unke reception par dikhaya to unhone kaha ki aap uper counter par chale jao aapka wahi se opd slip ban jayega mai uper counter par gaya apna i'd card dikhaya lekin unhone mujhe bola ki aap cghs panel me bhi nahi aate ho aur echs panel me bhi nahi aate ho to maine puchha aisa kyun to unhone bataya ki army ka apna hospital hai mai is bat se sahmat...
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S
Swaraj Boishya
Jun 3, 2020
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two registration id created for me and now not refunding amount for one id

My registered contact number- [protected]. Name- swaraj boishya
In 2013 i was registered in manipal hospital bangalore, old airport road. Registeration id - MH[protected]. and when i came in 2014, they told me me create again new registration which is against the rule. The id number- MH[protected]
Why they did like that with me i dont know. I was no idea what was happening as i am not a permanent resident of bangalore. And had visited...
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S
sansat007
May 21, 2020
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Delivery patient negligence

I. A senior and emergency incharge advanced medic from qatar. Worst gynaecology service by dr geetha anand salem. During covid 19. She hasnit scanned my wife during third trimester for 40 days. Every time she asks us not to come to hospital whenever we message her or call her. We had made mistake by coming to manipal, i didnt agree with my wife as she told that this doctor is very bad in treating us. She is an high risk patient. Previos preeclampsia....
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K
kuash
Apr 1, 2020
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wrong - fraud billing

My name is kausal shah.

My hospital details are as follows :

Hospital no. - mh[protected]
Ip no. - i[protected]

I was admitted in manipal hospital, airport road on 26th march, 2020 at 12pm for patch in the lung and since i was coughing that day i was advised to be admitted in isolation ward. There was no covid test taken on the first day and after 5 days when i had completely recovered from...
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H
Hari Meka
Mar 29, 2020
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cancellation of doctors appointment

Address: 560067

We got appointment with dr. Sreeja rani on 26th march at whitefield branch. However, they cancelled it without any reason provided. When we requested for next earliest slot, they said after may 1st. After lot of call backs they agreed to provide a slot on monday (30th). However, when we called on sunday (29th), they again said slots are not available. Considering patient is in her 8th month, i request to provide earliest slot (Possibly on...
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Sakshi Ghildiyal
from Bengaluru, Karnataka
Dec 27, 2019
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dr.shankar kumar

The mentioned doctor didn't attend to me properly and instead of giving me medicine for thyroid suggested me to go for a himalayan product which is still undergoing trial. He assured me that the product would be free of cost to me and i just have to provide feedback for the same. He handed me his personal number and said that if i enrolled he would personally contact me for the same and provide me the medicine....
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Address: New Delhi, Delhi, 110045

I am give my blood sample for test on 5th november-2019 but still not recived my report. And when i am going to manipal hospital dwarka, they told me that our medical superintendent want to meet or talk, but still no call from hospital and also no refund from hospital. Very bad service provide from dwarka manipla hospital. And also i am admitted in hospital on 28th october to 2nd november due to dengue, at the discharge time hospital also...
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M
Mirza Naseer
from Delhi, Delhi
Nov 6, 2019
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regarding the insurance delay

Address: Hyderabad, Telangana, 500036

Dear sir,

We are approaches the manipal agent to apply for the 2 family policies with the family details and holders.

But mistakenly your person registed the 2 family policies with the same family head name we requested to change the names they are takem 40 days total first they told me they will change the names and later they said they will cancel and we can apply the new lolicy ita taken total 40 days to...
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R
Rohini Neelamraju
from Delhi, Delhi
Oct 9, 2019
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radiology department of vijayawada

Address: Krishna, Andhra Pradesh

On 9/10/19, the radiology department people kept patients waiting to get scanned for almost 4 to 5 hours and for reports another 2 to 3 hours. Patients along with the attendants suffered a lot as only a single doctor was on duty. The department assistants are most irresponsible. This is not expected of a reputed corporate institute. Even 75 yrs to 80 yrs old patients were also among them. Least priority was given to senior citizens. This...
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