Manipal Hospital Complaints & Reviews

I took appointment today with orthopedic doctor at manipal hospital goa. Since, i'm avworking lady i specially took leave from office to get the ultrasound done. But when i went for a test the lady at the counter informed me that dr charu is not available now. So i requested her to give me the appointment so that i can come to hospiatl again at the fixed time to get the tests done. But the lady at counter very rudely and cunningly answered that she don't know what time the doctor is available and hence she cannot give me the appointment for today or tomorrow or on future dates. The attitude of lady was not at all good and she was not ready to provide any solution to my problem. Infact she informed me to take out time for whole day and sit in the hospital and proceed for test as and when the doctor comes. I'm highly disappointed by the kind of service hospital is providing at the counters. We are spending so much and yet we are not getting any co operation from the staff side at hospital.

My mother got operated for hernia two months back at manipal hospital. We followed the rules of covid-19 testing by the hospital and paid rs 6, 600 even though the patient had no history of travelling and her vital conditions were normal. The post operation consultation was after 1 week of operation, i had consulted the doctor and the procedure of removal of stitches was performed.
After a month, she had suffered a back pain so we booked an appointment with the doctor who had operated her for hernia and paid rs 600/- as the doctor consultation fee. When we visited the doctor, he referred to a neurosurgeon specialist at the same hospital and asked us to pay the consultation fee once again. When asked regarding our payment, the replay was there was consultation done, which we didn't receive by the doctor. We felt being cheated by the doctors and came back. Please resolve this issue. I need the consultation with the neurosurgeon or my money should be given back.
Thanks and regards
Akash s.
Senior scientist,
Biopol biosciences.
Contact no - [protected]
Email - akash. [protected]@gmail.com
Date of incident - 25/07/2020

I wanted to consult gastro doctor and got appointment online for dr sreenivasa d. After waiting for half an hour on computer meeting room, i disconnected as doctor was not available. Since then, its 15 days and i am asking refund for this, they have failed to do refund. Kasturi from customer care was available and she made couple of false promises after taking account details but no action.

My father mr. Kamal kumar roy has been provisionally diagnosed with pleural effusion with heterogenous mass in the right lung at manipal on 19th june 2020; under care of dr. Satyanarayana mysore.
He was asked to come and get admitted on 21st for the bronchoscopy as the doctor performs the procedure on sunday only. No immediate intervention was done on 19th june.

Instead of doing bronchoscopy and balon 19th they did covid test on 21st june and he was kept under isolation. Patient was prepped for bronchoscopy with early breakfast and disinfection but later informed that no intervention will be done until covid test result. Covid test turned negative on 22 june and he was shifted to general ward. Today on 23rd june morning he was informed that even today they won’t do bronchoscopy and instead tomorrow they will be doing.

My father is retired army personnel with echs insurance, he has massive pleural effusion and his shortness of breath is worsening with each day. Doctors are not responsive and not transparent with their treatment plan and timeline.

I request you to let me know if any other reason is their for delaying my fathers treatment as he need prompt intervention.

If the hospital is not equipped to handle the patient please discharge him immediately so that we could avail his treatment elsewhere.

Mai 6 jun 2020 ko manipal hospital dwarka me gaya tha mere pas army ka i'd card tha jo ki maine unke reception par dikhaya to unhone kaha ki aap uper counter par chale jao aapka wahi se opd slip ban jayega mai uper counter par gaya apna i'd card dikhaya lekin unhone mujhe bola ki aap cghs panel me bhi nahi aate ho aur echs panel me bhi nahi aate ho to maine puchha aisa kyun to unhone bataya ki army ka apna hospital hai mai is bat se sahmat hu lekin jab army ka hospital me abhi corona ke karan ilaj sambhav nahi ho pa raha hai maine unhe yeh bat batayi aur unhe yeh bhi bataya ki baki jagah to army ko cghs/echs panel me dekhte hai to aap kyu nahi to waha jo ek waha ke management or senior aaye unhone bola hamare yaha yeh facilities nahi hai maine unse puchha aisa kyun to unka kahana tha hamari policy. To. Kya unki policy ke mutabik defence personnel central government ke employees nahi hai. Aur ye log logo ko bewkuf samajh kar lootne ki koshish kar rahe hai. Kripya mujhe is samsya ka samadhan bataye.

My registered contact number- [protected]. Name- swaraj boishya
In 2013 i was registered in manipal hospital bangalore, old airport road. Registeration id - MH[protected]. and when i came in 2014, they told me me create again new registration which is against the rule. The id number- MH[protected]
Why they did like that with me i dont know. I was no idea what was happening as i am not a permanent resident of bangalore. And had visited manipal first time. And staying from aug 2012 in bangalore. I am from assam. So why they cheated me. And now on asking in the MRD room, they denied to give me back my money for one of the registrations out of the two. Its really sad and disappointing that they are not even embarrassed on what they did. How cheap they are. Very cheap

I. A senior and emergency incharge advanced medic from qatar. Worst gynaecology service by dr geetha anand salem. During covid 19. She hasnit scanned my wife during third trimester for 40 days. Every time she asks us not to come to hospital whenever we message her or call her. We had made mistake by coming to manipal, i didnt agree with my wife as she told that this doctor is very bad in treating us. She is an high risk patient. Previos preeclampsia. She is not caring of scanning every 15 days she spend 2 to 3 minutes when ever we visit her. We tried asking her many times. But she said no. We lost our second child in uterus. We called her many times and asked her to come early and attend her. Wife came to hospital at 7. 00 am 3 weeks before. And gynaecologist came at 11 am. And she is bleeding very much. We intimated her at 5 am 6 am and atlast 7 am that we called her at 7 am she put my call at blocking mode. Wife is stuggling for her life and lost almost her blood. We had to search for blood. Many times. She had gone hysterectomy due to late surgery after mid noon. Because of late late late and late surgery. I expect transparent about it and update me. If not i am going to file a legal complaint against her for not attending my wife earlier. Negligence in scanning to ima and court of justice and so others. I have evidence in her negligence. If not proper response from your side i will login the complaint. Thank u

My name is kausal shah.

My hospital details are as follows :

Hospital no. - mh[protected]
Ip no. - i[protected]

I was admitted in manipal hospital, airport road on 26th march, 2020 at 12pm for patch in the lung and since i was coughing that day i was advised to be admitted in isolation ward. There was no covid test taken on the first day and after 5 days when i had completely recovered from cough and fever they took blood samples on 29th march, 2020 for covid test and report came on 30th march, 2020 which was negative.

I was discharged on 31st march, 2020 but unfortunately the kits (Sterile ppe kit) used for treating of covid patients was charged to me amounting to 1.25 lacs when i was never a covid suspect case.

I feel the amount charged for the kits used for covid patients is billed wrongly to me.

Request you to look into the matter.

We got appointment with dr. Sreeja rani on 26th march at whitefield branch. However, they cancelled it without any reason provided. When we requested for next earliest slot, they said after may 1st. After lot of call backs they agreed to provide a slot on monday (30th). However, when we called on sunday (29th), they again said slots are not available. Considering patient is in her 8th month, i request to provide earliest slot (Possibly on 30th/31st) to get all reports checked by doctor.

The mentioned doctor didn't attend to me properly and instead of giving me medicine for thyroid suggested me to go for a himalayan product which is still undergoing trial. He assured me that the product would be free of cost to me and i just have to provide feedback for the same. He handed me his personal number and said that if i enrolled he would personally contact me for the same and provide me the medicine.

I am give my blood sample for test on 5th november-2019 but still not recived my report. And when i am going to manipal hospital dwarka, they told me that our medical superintendent want to meet or talk, but still no call from hospital and also no refund from hospital. Very bad service provide from dwarka manipla hospital. And also i am admitted in hospital on 28th october to 2nd november due to dengue, at the discharge time hospital also same problem with blood report.

Dear sir,

We are approaches the manipal agent to apply for the 2 family policies with the family details and holders.

But mistakenly your person registed the 2 family policies with the same family head name we requested to change the names they are takem 40 days total first they told me they will change the names and later they said they will cancel and we can apply the new lolicy ita taken total 40 days to reimburse the amlunt still the amount is not crediged.

Unfortunately my wife got admitted due to the dengue now iam paying the mo ey from my pocket.

Explain what should i do.

Shall i approach to the court. I need to file a case against the manipal cigma.

Please suggest

On 9/10/19, the radiology department people kept patients waiting to get scanned for almost 4 to 5 hours and for reports another 2 to 3 hours. Patients along with the attendants suffered a lot as only a single doctor was on duty. The department assistants are most irresponsible. This is not expected of a reputed corporate institute. Even 75 yrs to 80 yrs old patients were also among them. Least priority was given to senior citizens. This is often repeated in this particular department. Otherwise the services are excellent.

We had taken appointment for dms scan for our infant today. We reported at 830am and my son was prepared for it by 9 am but when we reported back to nuclear medicines section it was informed that the medicine is not in stock and will be received by 1030 and @ 1030 when reached it was said 1130 am and now she we enquire at 1130 am there are no clues.

Question to manipal:
1. Don't you take stoke of medicines everyday

2. U confirm the appointment a day prior/sam day don't you analyze the stock required and plan in advance before the appointment starts?

3. Don't you think it would have been right to call and inform the person or reschedule the appointment if the medicines was observed to be out of stock. Don't you guys have respect for others and their time?

4. For the hefty amount you charge is this the quality of service we as customer should expect from the so called manipal?

5. Is it manipal/money-pal?

Regards
Vineeth

Hello, as mentioned in subject the manipal hospital in karnataka is not providing doctor prescription, lab reports etc to out-patients which is mandatory to apply and claiming insurance. Only the bill receipt was provided which is insufficient for claims. The officials were non responsive and they are asking us to bring us some claim form which is not at all existing. I only required doctor prescription and lab reports for claiming the insurance amount but they are refusing to give.
Find attached sample bill given in pharmacy patient name and other information

My chemo is going on in manipal hospital dwarka. Earlier they gave us cghs rates as my mom is a central govt employee. All of a sudden they stopped giving the cghs rate which is wrong as we could not afford the treatment at normal rates. They even gave us the estimate at cghs rates. This is wrong and we want justice.
[protected]
Patient no mh[protected]

Hospital manipal whitefield,

Consulted manipal emergency when i was down with fever, first of all i was asked to wait for more than 2 hours just to get the consultation and then after consultation doctor advice to get my cbc done and promised to get my blood test report via email.
I keep checking my email, i waited for 2 days, keep calling manipal customer care but did not get any support and then customer care reported as i have not given for any blood test and they dont have patient details in their system.

How can such a reputed hospital get billing done without entering/registering patient details into their system or how can they miss enter patient details.
Now i cannot go back to hospital again to check the same.
I am sure it is irresponsibility of receptionist who missed to enter right information of the patient.

I ashish kumar maholiya i work for manipal hospital jaipur at 6months i was force to reason and i give it at 12/7/2018
And after longer time come form resume but i was not attempt the interview because of my previous complaint about me so i come back to home.
So please resolve it issue and may more candidate have some issues this so
Resolves it for manipal family good work
Ok

With regards i wish to inform that yesterday i went to your hospital for checkup and met dr, swroop and he suggested to go for ecg and eco and i paid and done the test and again he preferred for blood test and that also has been done
And report is shown to doctorafter seeing the blood test report he suggested to go to doctor next room mr, arun nephrologists and i took ysr arogyasree with out paying the consultation free soon after i entered i wished him but he did not respond and the way he behaved is not like a doctor it seems i and arun ware enemies for a long time he even did not like to answer me why i did not know he has written a medicine that to when i asked he is talking with nurse and did not adviced me about the food when to come back why is such a irresponsible doctor in such a good hospital in middle of good doctors what he thinks about the patent i have written a letter to hon cm jagan reg this issue let us see what happen

A simple enema is charged at 450 in manipal hospital. Gloves and sodium phosphate is also asked to buy by patient. For doing enema hospital gave a bill of rs380/-. If a patient come for any serious health issue may be they have to sell their property?
Charging 380 for doing enema that too for op patient is on a higher side. Some standardization is required.