Mapro — Not placed order even after payament done

I have placed order on 02/10/2024 of Mapro tomato ketchup 600ml ( quantity: 2) of total price 252/- (302/- including delivery charges).
But as per Mapro WhatsApp message to me payment is pending.
Actually I completed payment of 302/- using GooglePay and it's successful.
Transaction ID:[protected]
No one is reposnding from company side about this.
I got cheated??