[Resolved]  Marrow — Account Suspended what to do

Respected Sir/ Madam

I, Md Masum Akhtar, a plan c user who had bought marrow plan c very recently and found out that my account is suspended.

Sir I don't have tablets and I was waiting for edition 6 notes. In phone however I was using edition 5 notes which was quite tough for me to look for because the texts are so tiny that it was straining my eyes.And also the zoom in zoom out feature on the text was not there.
Therefore I thought to access the notes on Laptop (bigger screen) until I buy Edition 6 notes.

But I don't know It was illegal or something.It was a blunder done by me.
I am very depressed right now as the plan was for 3 years and it was the only source. I bought it just few days before. I have not used it properly.
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Jun 12, 2022
Complaint marked as Resolved 
After filing an appeal to marrow leagal team via registered gmail, they replied within 6-7 hrs and asked me the some questions in a questionnaire. I gave answers and then they again mailed me about the reassurance and the device which i will use henceforth to access marrow. After giving assurance they unlocked my acc. This take me almost 2 days to recover my acc as it was weekend mostly...but they replied me on sat and sunday also...usually your problem will be solved within 2 days max.
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