Marrow Complaints & Reviews

Marrow team, i have subscribed to marrow account from April month and I bought for 36 +1 month at 61k i recently bought new tablet and i heard that we can have marrow account in 2 devices only after then I have opened in my tablet too... since the past 8 months I have didn't made any mistakes against marrow privacy policy my account had been blocked within one week after i opened in my tablet. Please do unblock me I'm writing mails to marrow...

I have renewed for marrow plan C 1 day before and my account got blocked ...as this account was previously on the name of my relative and now he is not using it ..so he said that renew this account and put your name give your KYC documents for verification...as I will be the person who is going to use it now ... So that's why I have given my Documents for KYC verification..and yesterday my account got blocked and I have given all the information...

I bought marrow few months back.
It was perfectly working fine.
Then due to exams I didn't use it for few days after which they asked for verification.
I am basically using it on 2 devices my phone and tab.
Actually I took help of someone to buy their plan.
So while submitting I wasn't sure whose Id should I submit so I submitted their id in tab.

But then I remember that I used mine onlybr...

Marrow blocked my device i only have one ipad to watch videos and that is blocked the id is running in my mobile but unable to use it on ipad due to block done by marrow. I m a neet pg aspirant I already have so much stress cant deal with one more right now. I request to please help me regarding this issue
My email id registered with marrow is [protected]@ gmail.com...

I am facing trouble in logging in since 3 days
Legal team has not replied to my querey
Please look into it...

Sir,
I have purchased Marrow neet ss account for 2 years on March 5th..Now on march 14th when i try to login on mmarrow its showing account suspended without any reason..even if i contact marrow team no response...no call support, , , i dont understand what to do...

Marrow has wrongly blocked my device for login purposes.

I just had a marrow account but never subscribed to any of the marrow plans.

When I tried to log in a pop up came which said my account / device has been permanently suspended as someone else has logged in their account with my device.

I have told the legal team of marrow that I had lend my device to once but they are not doing anythingbr...

Marrow has wrongly blocked my device for login purposes.

I just had a marrow account but never subscribed to any of the marrow plans.

When I tried to log in a pop up came which said my account / device has been permanently suspended as someone else has logged in their account with my device.

I have told the legal team of marrow that I had lend my device ie iPad to one my acquaintances for their...

Respected Sir/Mam,

Marrow Legal Team,

I am sarvesh, 1st year medical student & I have subscribed to marrow plan C. Yesterday I tried to login marrow in my laptop using emulator. Suddenly it came as my account got suspended and I do not know that using an emulator is violation of marrow rules.
Also, I purchased marrow 2 months back and I am preparing for neet pg / Next exams so marrow is a necessary tool...

I am a plan c marrow user for years now I account got suspended on 16th nov after I was trying to login repeatedly as I was getting OTP on my registered email account (maybe due to rediff server down time)
It's been 4 days I have not received email from marrow about what to do next in this regard when I am reaching out to marrow support team they are sending emails with different ticket I'd saying they are looking into it and will...

I am unable to use my marrow account since morning because apparently the devices which I am using are under verification and isn't yet resolved. Due to this I am unable to use the service for which I have paid. I know that one account can be logged in on two devices, since both the devices areine I don't see what the problem is. I hope this issue is resolved as soon as possible so that I can continue my learning process....

I am Suman Jaiswal, marrow plan c user.I always wanted to have marrow subscription but from Nepal it seemed difficult so I asked one of my known friend's sister to help me get the subscription. I paid her NRS.56000 and she bought me the subscription with her mobile number and my email id. Since then I am the only user of my account until I was constantly getting logged out of my devices (as I have two device) saying that number of devices...

I purchased marrow subscription 3 days back and yesterday my account got suspended due to 2 devices login which are mine
I haven't played a video yet I mailed the to legal support of marrow and replied you make them a new plan then only your account will be unblocked
How can I purchase new plan for myself again
I mailed the same to them but they haven't replied yet
Please help me get my account back...

I am marrow subscriber since 2 years and just renewed my subscription in June 2023 for 6 months currently edition 6.5. And I using it regularly since subscription. On 3rd of August 2023 at around 5 pm my account is abruptly suspended without any notice. And on the the message displayed to file an appeal if I want to unblock... so I mailed them at the same time about the issue I got reply on other day 4th of August telling that in my device...

I recently subscribed to the marrow obsgynae residency program.. And i was already a user of marrow Ed 6.5..The account asked for kyc verification and asked to upload any of the documents.. I uploaded my aadhar card front and back side and asked me to wait. There was no response so i thought it has been verified.. Now it says my account has been blocked which is totally unjustified because had there been a problem in my verification u should...

My friends once opened her account in my device which got suspended and now i bought my own subscription but i cant open it in my device because it shows account is suspended i mailed to marrow team tons of times and it has been more than 29 days now please resolve this issue...

Iam not a marrow subscriber.i just have a marrow account.Now when I thought of purchasing a plan, it says that my account has been suspended. I need a resolve as soon as possible....

I have recently subscribed to marrow and my kyc verification has failed inspite of sending my adhar card and they have blocked my account without prior notification...

My marrow account was suspended when I was trying to install app through bluestax on my windows tablet because app is not available in Microsoft store. I didnt know that is unauthorised. I mailed to marrow legal team regarding this and I also called customer care but this issue is not resolved. Can you please help how to get my account back. I need to listen classes which are very important...

Hello sir/mam,
My marrow acount is blocked due to KYC varification failed, then i email to marrow support team and they sent a link to verify my address but i am not present at that address now, which is in my id proof adress.My id proof adress is my village area and i am studying in city which is a 200 km far from my village, so my live location and I'd proof adress can not match .so I can't verify my KYC, so please verify my KYC.br...

I was a dedicated marrow user since one year and when i recharged my marrow subscription again my account got suspended.
It costed me a fortune to buy subscription around 25k + marrow notes which was 10k
I have emailed them giving them valid reason but no response.
Please help me as i am a student and because of this my preparation is getting affected and all my money will go to waste if they dont unblock my account....

I have been using marrow pro since a couple of days and it was of one of my friends earlier.He got selected in Neet pg this year and i had to take a drop again also he had few months of marrow left to use so i took his marrow and renewed it again!
I had mailed marrow legal team regarding the number change/email change keeping the privacy and legal concerns from marrow in mind .
I was asked to upload documents for kYC verification...

Sir, this is in response to my account being blocked.

I Archita Das had taken marrow from my classmate Amitosh Kumar Pandey after a status he had put up on his whatsapp that he is kind of an ambassador for marrow and that I could get some additional discount.
Being an intern with limited fund, I took it as he was a trusted classmate.

I paid my full money to him and in return he asked me to change my...

I took superspeciality medicine subscription 1 week back which is suspended. Their email addresses that there were multiple logins and i shared my account with many. They have mentioned few names who are my ug college. She is obgnaec pg now . Why will she use medicine ss account. Please help in recovery of my account which has 2 years still . I bought with 65000/-...

I took the subscription 1week ago... And now they are saying my account is suspended due to violation of their policies, as far as I know I haven't any violated any of their terms and conditions... I paid 35k for this and look what happend they told me to file an appeal by writing an email which I already did but there is no response from the team.. Please look into this matter because I have 1 year left with this subscription...

Hello, 2 days ago I bought marrow subscription. I logged in from my laptop & my phone. It was only two devices. But my account suspended. Kindly help me out....

I Dr Unnimaya PS, a marrow plan c user for the past 9-10months and my plan is valid till August 2023. Yesterday they suddenly suspended my account when I was watching the video. I haven't done anything against their privacy policies. I have never shared my account credentials with anyone nor have I shared my account with anyone. I have been using just a single device till now for the marrow app. Despite doing nothing wrong they have blocked...

Please help me get unblocked, my marrow account got blocked for no reason and without warning.my exams are in 14 days....

I'm a marrow user for the past 3 years, my account is blocked without warning and I have only 14 days before my exam. Kindly help me reuse the marrow app...

Marrow blocked my account without any reason
It is truamatic
I am plan c user since 2 years
And exam is only 20 days
They blocked my account
Please help me...