Marrow — Complaining about marrow account suspension

I am a marrow plan c user.i subscribed marrow on earlier in 2022 for college studying purpose….but on 12th September my account got suspended unexpectedly.i contacted Marrow team multiple times.They said me to wait.first they said me that, wait for 48-72 hrs..but its been more than a couple of days now..i couldnt open my account..i mailed them with my id, i called to the helpline number..but they are not giving me the correct solution ..always telling me to wait.. I don’t have any other source to study..only depending on marrow..but they are not responding .I didn’t even start my preparation..whenever I contact Marrow team, they are saying they don’t know..