[Resolved] Marrow — Marrow Account Blocked

shreyalayek

Address:	393, 2nd Cross Rd, JP Nagar 4th Phase, Dollars Colony, Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078
Website:	www.marrow.com

My Marrow account is blocked since 5 days. I recently purchased the Plan C for Rs. 42, 500 on 8th May 2021 and it got blocked on 12th May 2021. I come from a middle class family and paid such a huge amount in one go and I am really scared. Moreover my education is at a halt.
I have mailed the legal compliance team explaining myself but they haven't e-mailed me back yet and aren't responding to any of my emails and the customer care number is unavailable. I request to unblock my account, I am very worried.

-Shreya Layek

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May 18, 2021

Complaint marked as Resolved

They emailed me and asked me for a written apology and told me to give only two device which i shall be using and then unblocked it with warning.