I am a medical student in Bulgaria from the UK. I have been using Marrow for the past few months and not had any problem. I had 2 iPads and usually use Marrow on both. I got a notification saying " my account was blocked because its used on many devices". First of all, no one has heard about Marrow in Bulgaria. Only Indian students find it helpful as the syllabus is very different to ours. They want me to sign an agreement stating I will never share my account details and make a random person buy the Marrow subscription. This makes no sense to me as I was the one using my account. You are allowed to install Marrow on 2 devices. This is unacceptable and extremely unfair. It is infuriating how they are making me ask someone else to buy their account. No one knows about Marrow and it does not follow our syllabus. I came across it online and purchased it as the explanation was good. This is unfair and I would like you to take action. I want my account resumed or a full refund. Was this information helpful? |
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