Marrow — Marrow Pro Plan C

Hello respected Sir/Madam,
Marrow Legal Team,

I'm Shivani Gautam, a final year MBBS student.

My pro account got suspended yesterday (24th June 2022), because of some pages of notes which included my details...
Sir as recently Marrow has launched edition 6, we had edition 5 notes. But after the switching to edition 6, i found that there is drastically changes in the Edition 6 than 5.

So I took photos of some pages of notes (pedia) which I was using, while watching videos.

I didn't knew that it is that much illegal that it can lead to suspension of my account.
I was unaware of the terms and conditions, and mistakenly did this.

And my account got suspended without prior warning 🥺.

I'm writing so many emails since yesterday but no replies are coming except for the explanation of my mistake, no reply regarding the solution of my problem.

There is my exams from 2nd July and I need this ASAP, and obviously it has been anxious matter for me as I'd investment all the money that my parents could give me.
I request to Marrow legal team to give me solution by unblocking my I'd.

I cannot afford such time issues currently, i would have never written my complaint here if they gave me reply but I have to do this, since it has been more than 26 hours since I'm emailing.

I have gone thoroughly the terms and conditions now, and I've also given the written agreement to marrow legal team that I'll never ever do the same mistake.

Kindly help me getting out from this anxious condition 🙏
Was this information helpful?
No (0)
Yes (4)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint