Marrow — My account is being blocked

My marrow account is being blocked without any reason or so
I have updated my documents, which on the mail says it is invalid and asking for passport, voters ID or mci registration certificate ( I did submit my provisional mci registration certificate, which was apparently invalid ) and I don't have the rest 2 of the docs .
My colleagues use marrow and have only updated aadhar card and they are not facing such issues
We have paid all the amount
I have been sending mails from 3days and I am getting the same reply and no one has contacted back
It's causing so much inconvenience
I wish you guys solve this issue asap