[Resolved]  Marrow — My marrow account got suspended today

I'm a marrow pro user, but today my account got suspended because I wrongly attempted to open in the pc, I was not aware of the consequences nor previous warning was given, thought pc would be better while giving tests, as it makes a similar platform for the main exam. I've mailed to the legalmarrowteam and awaiting a response, this is making me anxious I have recently started to prepare and I am not even halfway through.
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Jun 18, 2022
Complaint marked as Resolved 
Friday on 17 june my marrow account got suspended because I used an emulator to try downloading into the laptop for giving tests only but they immediately suspended it following which I sent an email regarding the mishap and my lack of knowledge regarding this. I thought apart from videos and notes I can access rest of it in my laptop. They replied within 3 hrs, I answered their questions gave device details and identity proof. They strictly warned me not to do it again otherwise it'll permanently be lost. The next day I again emailed in the morning regarding the delay, they replied in 3 hrs and unblocked it. Whole of the process took 20 hrs
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