[Resolved]  Marrow — Unblocking of suspended marrow account

I am a marrow plan c user. I got a laptop today with the Android software installed in it. I tried to open the marrow account but before even getting logged in it showed that my account has been suspended. I raised a complaint and requested them to unblock it. They mailed asking for the details of my mobile and laptop brand and also if I am the only user of my account. I clarified that I have not shared my account details with anyone and have been repeatedly mailing them requesting to unblock my account as I have only few months to prepare for the exams. They have not responded after that. Their forum will be open only till 7pm so they won't be responding today anymore but I am afraid if they will delay it a lot. Kindly help me get my account unblocked at the earliest.
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Jul 22, 2022
Complaint marked as Resolved 
The marrow legal forum asked for my id proof pictures and details about the device I would be using to use the app. The also asked for a written assurance that similar incidents wouldn't occur again from my account. Finally they unblocked my account. Now I am relieved. Thank you so much.
Jul 22, 2022
Updated by AV Aishwarya
The has been no response from the marrow legal forum. I have been repeatedly mailing them for update. Kindly help me get my marrow account unblocked. Please

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