[Resolved]  Marshalls Wallpapers — borivali branch cheating

Address:Mumbai City, Maharashtra

I visited borivali branch on 18th may 2019. There i met mr. Aniket.
I asked him to show me wallpapers and asked him for discount. He said no discount is applicable because my total amount was only 15000.
I shortlisted few wallpaper and asked him to take the measurements so that i could come to know the exact bill amount.
He came over and took measurements.
I selected a roll which turned out to be worth 2500 per roll and the total usage was that of 10 rolls.
The bill amount would come upto 25000 now.
Later he said his mother expired and some miss minakshi from borivali branch messaged me.
Surprisingly she gave a fresh quote for the same roll as 2478, so that my bill amount will become less than 25000.
I have the written documents where i have got the quotes of the wallpapers that i had selected with mr. Aniket.
If this was the intention of the disgusting staff hired by you at the borivali outlet, then i should have been informed earlier so that i wouldnt land up wasting our precious time and efforts.
I was a regular customer and certainly did not expect this kind of cheating from such a reputed company. Disgraceful staff.
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Jun 24, 2019
Complaint marked as Resolved 
Marshalls Wallpapers customer support has been notified about the posted complaint.
Verified Support
May 24, 2019
Marshalls Wallpapers Customer Care's response
Hi...request you to kindly email us your contact details on [protected]@marshallsindia.com so that we can connect with you to understand the issue and resolve the same.
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