Marshalls Wallpapers Complaints & Reviews

Hi,

On june 8th i had visited the borivali branch of your stores and was served by minakshi. I placed my order for a wallpaper that i was informed needed to be imported and hence would take 15 days from the day a guy would visit my home to take the measurements of the area. I was in my 8th month of pregnancy and asked her to assure me that it would be maximum 15 days and no more as i don't have time in hand consider i could...

I visited borivali branch on 18th may 2019. There i met mr. Aniket.
I asked him to show me wallpapers and asked him for discount. He said no discount is applicable because my total amount was only 15000.
I shortlisted few wallpaper and asked him to take the measurements so that i could come to know the exact bill amount.
He came over and took measurements.
I selected a roll which turned out to be worth 2500 per...

Installed wallpaper. Paid full amount in advace rs. 15000 (Includes 6490 per roll of wallpaper and 1200 installation charge along with gst). 1 extra packed roll remained, despite your team measuring my wall and mentioning that 2 roll will be required. Cust. Support or showroom is not responding for refunding my amount. Mentioning role was larger size & its not their mistake. They were supposed to visit my place to validate the fixing and...

Hi all

Marshalls banglore jayanagar office one of the most unprofessional organisation i have come across in my life.
The money was committed for my 3 bed room house wallpaper and flooring, 100% in advance. The money was committed around 5 months ago in this year.
They started work in my place from 5th september. This was committment to dfinish work by 11th of september. Not completed at all. Second false committment...

Extremely unprofessional service. Firstly, the installer came without a ladder to install the wallpaper - which seems like it should be a basic piece of equipment to carry to paste wallpaper.
Secondly, because of shoddy installation, the wallpaper fell off with parts of the wall, which the company wasn't bothered to fix. They were finally able to send someone 5 days after the initial call (And many, many repeated ones), after more...

We had purchased two different wallpapers for two of our walls. Firstly, we fail to understand how the measurement estimate of marshall employee could go so wrong which resulted in at least 4 rolls being left partially used. Secondly, our calls to marshalls powai are not being answered for fixing the remaining paper. We have been given at least 3 slots till now on different dates when we were told that their people are coming, but no body...

Hi,
I have been working with marshalls since the last 3 years, never faced a problem,, however last time i got wallpaper installed from marshalls, they have installed the wrong wallpaper and now they are expecting me to bare 50% of the cost to replace with the chosen one.,
Scenario-
I shortlisted 2 wallpapers a& b to chose from (Of the same book - nature luxury)
Towards the end, we finalised wallpaper b as it...

A i'd seen ur advt. About 15000 for a room wall paper. When i approached ur branch at chembur. They have told me that scheme is only for 5 rolls. Since my room requires 8 rolls. I'll have to pay for balance 3 rolls. Estimate provided @ rs. 25, 360/-.
That too for roof i've to get painted at my own cost. Since wall paper application isn't possible on the roof.
I'm surprised at this difference in cost for incomplete work. br...

I have made several complaints regarding repair of my wooden flooring & wall paper which is in the warranty period, I was told the person will come on the 5th Nov`16, nobody came, I called again & was promised that someone would attend this week, upto now no one has come neither I have received any call from Marshalls Wallpaper customer care.
I appreciate that the sales executives are excellent in selling the productions but the after...

This is a serious complaint from a regular customer since past 13 years.
This is a complaint regarding the wall covering order placed for the restaurant The Excellensea and as the usual practice is that the advance for the full amount is taken in advance which is fair but then we have to be behind them for the execution. We have never experienced this problem before with Marshall but in this recent order amounting to Rs 3 lac apps,...

Wall paper had been installed at our house in indirapuram, Ghaziabad 6 months back through your dealer in indirapuram. Now we want to shift the wall paper to some other wall ...as renovation work us going on in our house.

I had requested your dealer in Indirapuram to send the labour for shif ting the wall paper to other wall..she told me that she will get back to me ..But neither shd is picking up my calls now..
Nor...

Marshalls has an annual sale every year wherein they take huge sums of money from people for which they can avail of products at a later date or refund it if they so wish. We had paid them rs.55, 000 during this period @ the Worli branch in Mumbai, and were given several assurances for the same as part of the hard sell. But we have since then experienced very poor customer service, products are unnecessarily overpriced and policies...

Dear Sir,

I have pre booked some wall paper from your Kandivali Store on 6th April vide receipt no 5821 (receipt enclosed) I purchased this in advance so could get the same done for my daughters birthday…

After the purchase firstly the STAFF did not come home for fittings, on calling back & checking why have they not yet come. They mentioned that the quote offered to me was wrong.. & they cannot...

one of the worst customer experience i had with Marshalls. They took wrong measurement at my home and then i gave them the money they asked me. now, since the measurement was wrong huge amount of material was left over to which now they say that they can only refund a part of that excess material. And they expect me to bear more than 1500 rs loss coz of their own mistake of taking wrong measurements. Such loose talks they do with their customers......

Marshalls Wallpaper do not know anything about customer service. They only insist on full payment before completion of the job and then leave it half done. they do not even follow up with the client. In fact the client has to beg of them and follow up but to no avail. Even the complaints department is useles.. Do not deal with salesmen, Paresh and Clifford. They are the laziest goats in the company. They do not walk into office before 12...