Verified Support
Aug 16, 2018
Marshalls Wallpapers Customer Care's response Sir / Ma'am,
Greetings from Marshalls.
Marshalls is a wallpaper specialist company with 100+ plus trained and screened technicians in our payroll, which ensures the safety factor for all our esteemed clients, which is missing with any other wallpaper company.
Please note that carrying a ladder from our Mahim office is not that easy, we have to book a Tempo to carry ladder which adds additional transportation cost because it cannot be carried in a taxi.
In normal practice client has to provide ladder at site, if client is unable to arrange ladder at site then they may request us to carry ladder which would be charged against Transportation from Mahim to site via Tempo, only upon confirmation of client Ladder is carried from Marshalls office to clients site.
We also provide 1 year composite warranty of wallpaper installed, later after warranty we provide AMC facilities too, since we are confident of our product and installation expertise.
Being a wallpaper expert we are responsible for wallpaper related issues and not paint related issues on the wall, which you yourself have witnessed in your case too i.e. wallpaper issues were attended in a professional manner under the supervision of our Sr. Technical Head.
Please be assured that any issues related to wallpaper will be attended from our end, ensuring that you are served as per our satisfaction.
Thanking you.
For Marshalls.
