Maruti Insurance Complaints & Reviews

Dear sir / madam,

I was approached to ms. Shikha at your rukmani maruti insurance office at geeta bhavan indore on dated 21st mar 2020 for insurance of my car (Ciaz) where they have taken photographs of my car also, they sent it for approval and internally they delayed it, though i requested them to do it at earliest as the validity of my existing car insurance was 27th mar, but they didnt done it, due to this i lost my nexa card reward as have done the insurance of my car from bharti axa.
Later ms. Shikha calls me on 27th for doing insurance, what does it means, they are just playing the customers.
May i request you to kindly arrange facilitate me the nexa card reward avail, as the bharti axa is also in the list of maruti insurance company.
Looking forward to hear from you.
Regards
Sandeep diwaker
Mobile: [protected]

I purchased a new Maruti Brezza (KA03NF8425) and despite repeated instructions to the dealer M/s Pratham Motors, the No Claim Bonus(of 50%) was not transferred from my old car (KA03MK5582) to my new car.
Request you to kindly look into the matter and see that the same is rectified immediately.

I had renewed my insurance policy on 06/04/2020, but have not received either the soft or hard copy of the renewal policy.
In this context a sms received from you (Acknowledgement) is pasted herewith

Congratulation!
Your maruti insurance motor policy[protected] has been issued.
Insured name : raghavendra g a
Model : alto
Risk inception: 11-apr-20
Expiry date: 10-apr-21
Policy soft copy will be mailed to you in 4 hrs. Hard copy will be delivered in 7-10 working days.

The policy is expiring today and hence request to send the requested details at the earliest

New policy No. 3001/MI[protected]/00/000
Issued on 26/03/2020
Insured Name: ANNIE P I
Soft will be emailed within 4 hours as per message received on mobile.
It is understood the hard copy will be delayed in delivery due to lock down.
Raised ticket no. MI[protected] at Maruti insurance site today.

For renewal of insurance no 11874010 i logged into www.MarutiInsurance.com.

By ref proposal no: sr1817162 dtd 31.03.2020 rs.12461/- is paid by goggle pay with ref no. Upi-hdfc [protected]@hdfcbank-hdfc[protected].

This transaction is failed, but payment is debited from my sb account.

Kindly clarify the matter & refund the amnount.

Hi sir i have 2017 model delta baleno. 2 months before i renew my insurance via indus motors they give me 3-75 lakh idv.. And few days back my friend renew his same model baleno he got 4-20 lakh idv.. Then i ask to indus why you give different amount they dint give any reasons.. And i ask 5-6 same model owners they also same complaint against indus and maruti... Some one get 3-60 lakh and some one get 4-40 lakh.. What is the reason.. And one of agent call my friend and ask to renew his insurance via indus he offered 3-80 idv on 2017 model petrol delta but my friend ask more idv.. Last he got 4-27 lakh idv... What is this.
Actually maruti secular following 10% dedection from showroom price but indus cut my 75000 value in a year.. Last year i have 4-50 lakh idv now i have 3-75. Pls give me a valuable reply otherwise i will register a case against maruti and indus.. Already we talk with an advocate.. My car no.. Kl 72 a 6884

While trying to renew my insurance policy the payment amount was debited via bharatqr from my card. However, the transaction page displayed below error message.

Can you please check the same.

Vehicle reg. No - ka*3676

— — —
Something went wrong

The transaction could not be completed and the policy cannot be renewed. Please try renewing your policy again. If the payment was deduced from your account, please call our dedicated customer support center for assistance

Transaction paymentid :[protected]
Policy proposal no : r[protected]
Total amount : 10947.00
—
I raised multiple complaints on your customer care number and nobody has reached me regarding this. Every time they say we have escalated and someone will call you back. But nobody calls back. I made at least 10 calls. Numerous emails to the customer care email is unanswered as well. It's more than a month and my money is still with you guys. Pathetic service.

I have completed all the procedures of the renewal of insurance of my vehicle KL 61 8677 ertiga and successfully payed the amount of Rs 10687 in online. But I didn’t get any confirmation about the renewal policy. Tomorrow my older policy will expire. What will I do. No one attend calls in customer care.So kindly give my insurance policy as soon as possible. Thank you

I am applying to take insurance of my martuti baleno car reg no rj14zc5951 from vipul motor insurance jaipur by your executive mr. Vikas. I am following up from his team for last 2 days, but they are even able to mail me my insurance copy. They are so lazy in work and not working and replying to customer properly.in future i will not take insurance from your organization.

I renewed my car insurance on 12.02.2020 online through maruti insurance. I made the payment of rs 15475/- online. Although i received the soft copy of the car insurance on my email but did not get the original/hard copy of it till date. Please send the original/hard copy of my car insurance. My details are as under

Vehicle owner name :
Dinesh kumar puri
Model: ignis zeta petrol
Registration no.: hr01 ar 4727
Policy no.[protected]
Ambala city, haryana

I logged a call at your customer support desk on the 30th of jan 2020 stating that the details are not reflecting on parivahan site as attached. I have called them a number of times but the only answer i get is they will forward the request and it will be updated. As i write there has been no change. Can you initiate this process o[censored]pdating or let me know whom i can speak to, to get this updated at the earliest? Appreciate it if the same could be communicated with me at the earliest.

Policy number : 3001/mi[protected]/00/000

Dear sir/ madam,
I am customer of maruti motors from 20 years, i purchased my auto 800 vehicle mh35-p - 6823 with insurance with your company with full trust on maruti insurance broking pvt. Ltd.
I am getting too much trouble and harassing me by your hdfc ergo insurance partner or coordinator for my vehicle claim of zero depth policy.
1. My vehicle damage during over-taking to metadoor vehicle... And
Damage...

Renewal notice hard copy received. Policy premium is not at all matching with online payment. Contacted local person premium varies with person to person. Company should maintain the homology, hard copy is the assured proof which company has to accept at any court.
After, using maruti vehicle from long time, facing such type of mess and really happy with vehicle after 5 years. Wanted to switch for another car, maruti giving me headache for such nominal thing.
Will not suggest maruti, if this is the policy for regular customer

My name is sudhakar j from gadag district karnatak state my car number is ka-26m0241 i claim insurance on julay or august month showroom people or asking today deprance amount rs-743 rupes alredy 4months r goan y asking mony i dont no already i pay deprance money please conform what is going on please conform what is that y i pay extra mony all rady i pay my car insurance

Policy issuance is pending because of wrong dob (R[protected].in the proposal its mentioned as 13-jun-1961 but actually its[protected]
I am following from past 2 weeks with dealer (Bimal maruti bangalore) but no progress. Today i received many missed call from [protected] (Maruti isurance) and then message saying trying to connect but failed.
Please help asap. Policy is going to expire soon.

Renewed car insurance policy on 7th dec.
Called cc so many times. Till waiting to receive soft copy below message i got. That’s all.
Congratulation!
Your maruti insurance motor policy og[protected]-00195736 has been issued.
Insured name : sanghamitra ghosh
Model : new alto k10 vxi ags (O)
Risk inception: 08-dec-19
Expiry date: 07-dec-20
Policy soft copy will be mailed to you in 4 hrs. Hard copy will be delivered in 7-10 working days.

Could u look into this issue urgently n send me soft copy immediately

Dear sir / madam,
1. I, lt col tharwani haresh bhagwandas, am serving officer in indian army and proudly own maruti suzuki ciaz zxi since 25 jul 2015.
2. I have always been very particular about my vehicle be it maintenance or insurance. For insurance i have always relied upon maruti insurance. My current insurance policy with maruti insurance is policy no[protected]Copy attached).
3. My vehicle had met with an accident...

Sir

I handed over my car after accident to maruti service centre Chandpur Bilaspur HP for repairs under insurance claims. But today a surveyor from maruti insurance telephonically conveyed that only front part of my car will be repaired under insurance. He also stated that the car cannot be damaged from both sides during accident. I requested him to visit the site and check the actual position. But he refused to see the place and grant approval for repairs of front part of my car. His talking attitude towads me and my claim was not satisfactory.

So you are requested again to repairs my car properly under insurance claim at earliest please.

Thanking you

Rakesh Kumar
Vehicle No HP23A 7813

Hi

This is to file a complaint against the Maruti Insurance employee by the name of Jyoti carrying a number [protected]. who contacted me for insurance renewal in the month of October. she sold the insurance at 10K approx and committed some of the offers coupons along with the physical copy of the insurance policy. but till now we are sitting in the month of December i have not received any response from their end. Also i have tried to contact them through their feedback portal and support mail but have not received any solution to it. due to this i faced lots of issues with Traffic Department several times. Please look into this as this is going ahead of anything and i have no other choice than chasing them again and again.

I renew my car insurance but did not get the hard copy of it. My details are
Vehicle owner name :
Mr. Jagbir singh chhikara
Model:swift new vdi
Registration no.:hr-26-cd-0967
Addresss/o
Bale ram h no 9, shivaji colony, near bus stand
[protected],,
Sonepat, haryana
Pin code131001
Pls send soft copy at [protected]@yahoo.com
And card copy at above adress as soon as possible