Maruti Insurance — complaint about settlement of damaged part due to accident

Address:Pune, Maharashtra

After complaining about the issue of claim settlement on 22nd jan no action has been taken fron your side. Every time i call they say we are forwarding your complaint to concerned team. Again after calling after 7 business days still they are asking me to wait for 48 hours. If you can't resolve in 7 days what will happen in 48 hours. So very unhappy wuth your insurance surveyor report. Very unhappy with your customer care team. Totally led down. Even asked before 7 working days you ask to wait for 7 days. Is it that you only work in 7 days not before that. Good efficiency.
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Complaint comments 

Comments

My car policy expires tomorrow yet I have neither received either the soft or hard policy. Premium was paid about 12 days ago.The local dealer has promised to send it tomorrow but I have my doubts since it is Sunday. I hope my doubts prove wrong . I would not dare to take the car out after expiry.
I have lost my car insurance policy and now I want to get its duplicate copy

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