Maruti Insurance — delay in processing insurance claim and repairs

Address:

Raigad, Maharashtra, 410206

The car meet with an accident on 16th june 2017, it was towed to maruti authorised service centre, taloja on the same day. The insurance approval process was completed on 11th july 2017 after rigorous follow up with icici lombard (Approx. 4 weeks). A job card no. Jc17003699 dtd. 11th july 17 was created with etd was 11th aug.2017.

Finally the car was handed over on 14th sept.2017, still with some problems to be resolved. Again had to follow up regularly with icici lombard for the clearance.

It has taken 4 months for handing over the car. The insurance was of maruti and the reparing was also done at maruti authorised service centre.

Do you think that 4 months are required for the repairs?

Do you think that i should renew the policy with you again after going through so much of pain?

Hoping for favourable and prompt reply as the policy is due for renewal on 30th oct.2017.

Krishan kumar manglani
Mobile no.-[protected]